Talk to us! Our team of friendly representatives is here to help you.

Live Support Hours (Holidays Excluded):
Mondays, Tuesdays, Wednesdays, and Fridays 6 a.m. - 5 p.m. PST
Thursdays 6 a.m. - 12:00 p.m, 2:00 p.m - 6 p.m PST

Customer Service

What is Mixbook's email address?
Contact us with any support request, feedback, or suggested improvements and we'll be glad to get back to you within 1-2 business days.
How do I use Live Chat to contact the Mixbook support team?
Live Chat is available Mondays, Tuesdays, Wednesdays, and Fridays 6 a.m. - 5 p.m. PST. Thursdays 6 a.m. - 12:00 p.m, 2:00 p.m - 6 p.m PST
Is there a telephone number I can call to reach you?
We do not currently have a phone support line. We respond promptly to all customer requests through our Contact Us page.
What is Mixbook's mailing address?
You may send any mail correspondence to 409 Sherman Ave., Palo Alto, CA 94306.
I'm having technical difficulties with Mixbook.
As Mixbook runs in Flash, many technical issues can be addressed by simply updating your Adobe Flash player.
How do I unsubscribe from your email newsletter?
At any time you can click "Unsubscribe" at the bottom of any of our emails to unsubscribe from our email newsletters. You can also change your email preference by going to your Mixbook account My Account and selecting "Stop Receiving Offers" under the “Email Preferences” section. We will not send you any further updates once you have unsubscribed.
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Got more questions or exciting feature requests?
Contact Support and we'll get back to you in a few hours.