Help & Support
Top Mixbook FAQs
- How do I check the status of my order?
- How long does it take to receive my order?
- Can I make changes to my book after ordering?
- I forgot my password and can't log in. How do I reset my password?
- How many pages can my Mixbook have?
- There is a spelling error in my book and I'd like to return it, how do I do this?
- Can I return a book if I don't want it?
- What internet browser should I be using to run the Mixbook Editor?
- What does the yellow warning symbol on some of my photos or stickers mean?
- How do I add text to my book?
- How do I copy and paste text from another document to my book?
Orders
Payment
Account
Printing
- Do you print your logo anywhere on the book? Can I request that it be removed?
- I would like to upload my pre-made pages that I made in another editing program. What's the best way to do this?
- How long does it take for a photo book to be printed and sent?
- Do you make any enhancements to the photos before printing?
- What kind of paper do you print on and how are the books bound?
- What kind of covers do you have? Do you have dust jackets?
Shipping and Returns
Mixbook Editor
- I am making a book in another language, can I use international symbols and characters?
- What internet browser should I be using to run the Mixbook Editor?
- What does the yellow warning symbol on some of my photos or stickers mean?
- How do I add text to my book?
- How do I copy and paste text from another document to my book?
- What does the red X on my page mean?
