In these unprecedented times, we're committed to caring for our customers, community, and team members.
Know someone who could use a little extra joy during these times? Show your care to a friend, family member, or essential worker by sending them a FREE Mixbook photo book (up to $30 value)*. Simply enter their email address below, and we'll send them a photo book code on your behalf.
Stay connected to family and friends or show your love and support for an essential worker with a unique greeting card that you can personalize.
We're matching any gift Mixbook employees make towards helping those suffering in COVID-19. Whether it's donating to a non-profit, buying supplies for healthcare workers, or showing care in other ways, we'll match team member donations up to $250.
Currently UPS and FedEx are experiencing delays related to COVID-19. UPS has announced that they can no longer guarantee priority and express shipping timeframes. We are making every effort for your order to arrive on-time and to ensure we maintain standard processing and printing times. Please refer to your “Order Shipped” email and click on the tracking link to get the latest updates on your delivery.
Show your support for our healthcare workers
March 20, 2020
A Note From our CEO
Dear Mixbook Community,
At Mixbook we care deeply about helping you, our team, partners, and community around the world in response to COVID-19. We want to communicate what we know and what we are doing to help minimize the impact to your health, safety and Mixbook experience. Our #1 concern is the health and well-being of our employees, customers and community and we’re committed to ensuring that we safely and effectively manage this crisis the best we can.
Visit our Facebook page and share this on social to show your gratitude for our health care workers.
We are committed to taking care of our team
We have taken the following steps to protect the health and well-being of our employees and local communities:
Our employees are working remotely and all meetings are being done virtually via video conferencing
We have stopped travel for all employees
We are supporting our employees with families that have school closures
All print facilities are adhering to guidelines from the Center for Disease Control (CDC), the World Health Organization (WHO), and elected officials
We are committed to taking care of your Mixbook order
We will continue to maintain and support Mixbook.com and your orders. Our print teams are prepared to produce and deliver your orders on time and with the exceptional quality you expect from us. As government mandates are being rolled out for non-essential workforces, we will keep you informed about whether or not this may impact your order.
We are committed to taking care of you
Our mission is to empower people to be creative and connect deeply with the ones they love. This mission has never been more relevant or more important than it is today. It’s our honor to be able to serve you and show our care to you in the midst of the COVID-19 pandemic. If you have ideas about how we can better serve you or our Mixbook community, please send them our way.
If you’ve had to make changes to your personal events such as weddings, graduation or other celebrations that have impacted your Mixbook order, our Customer Happiness Team is available 24x7 via Live Chat or email at firstname.lastname@example.org to support you. We are here to help!
Andrew Laffoon, CEO, Mixbook
*Terms: Unique promo code is good for (1) free photo book valued up to $30 USD. One-time use per customer. This offer cannot be combined with other coupons, vouchers, Groupons, or applied after an order has been placed. Discount applies only to completed projects. No adjustments on previous purchases. Taxes will apply. Offer expires 08/01/2020 (11:59 pm PT).