FC: The National Constitution Center Philadelphia, PA Museum Visit Photo Essay Jillian Dickey Summer 2011
1: Free Admission for Kids - Departments of Development and Visitor Services are the coordinators of the program. They strive to bring more visitors, revenue, and contributors into the museum. - Marketing creates and prints banners that line the walkway that connects the NCC to the other historical sites on Independence Mall.
2: Operations Department At the NCC, information technology and audiovisual projects go through operations. The NCC has audio tours, digital information kiosks, interactive polls, videos, and other media throughout their exhibits.
3: The Development Department at the NCC includes positions such as Development Services Coordinator and Prospect Researcher, as well as common positions such as Membership Representative. | "At the same time, an information system that helps members feel that they are getting the amount of attention that their level of membership deserves, or more than they deserve if possible, will reduce the effort and increase the ability of the museum to keep its members" (Bearman, 1990, 3). | This department ensures that donors and members are recognized and made to feel necessary by posting large walls of engraved names in the entrance.
5: The entrance to the museum is extremely wide and large. It is safe to assume that the design of this area was to accommodate large groups of people, such as school groups.
7: Students in eight Philadelphia schools explored themes of democracy and human rights through art, writing, and discussion. The Public Education staff, such as the Director of Civic Education as well as Programming Department members such as Senior Manager of School Programs, Youth Programs Coordinator, and Education Manager must have collaborated to pull off such a large, city-wide project. Furthermore, the Exhibits Department had to find a space in which the student-created Liberty Bells could be displayed. Lastly, Human Resources surely had a hand in the selection of qualified artist mentors that went into the schools to assist the students in bringing their visions into reality.
8: Exhibits, Programming, and Public Education Departments
12: "The second lesson from the Lila Wallace initiative emphasises the developing creative partnerships with community centers" (Globensky, 2000, 16).
14: One of the current exhibits is entitled "Spies, Traitors, and Saboteurs: Fear and Freedom in America." This exhibit is well-marketed through attention-grabbing one-liners intended to hook visitors into paying the additional fee for the exhibit. | "Marketing campaigns are often built around special temporary exhbitions, luring visitors with the promise of a unique experience" (Schlatter, 2008, 39).
16: VISITOR SERVICES Before entering the exhibit, we were greeted by a staff member dressed in spy gear. She gave us our spy pamphlets and aided us in finding the entrance to the exhibit.
17: EDUCATION At the NCC, education professionals work in both the Public Education and Programming departments. Here you see my cousin, Sarah, with the handout for the exhibit. It engages the visitor by asking previewing, during viewing, and post-viewing questions. Handouts like these "encourage reflection and creative thinking" (Globensky, 2000, 8-9). It allows the visitor to create meaning from the objects displayed (Globensky, 2000, 5-6).
18: Public Education, Programming, and Visitor Services all had a hand in the life-size board game that visitors could play in between exhibits. The game tested players on topics like freedom, presidents, and government processes.
21: Resources Bearman, D. (1990). Chapter 1: Membership, development & participation Functions. In Functional requirements for membership, development & participation systems, Archives and Museum Informatics Technical Report. (p. 3). Retrieved from http://www.archimuse.com/publishing/memb_dev_part/memb_dev_part_Ch1.pdf Globensky, B. (2000). Reclaiming museum education. ICOM Keynote Presentation Response. (pp. 5-6, 8-9, 16). Schlatter, N. E. (2008). Museum careers: A practical guide for students and novices (p. 39). Walnut Creek, CA: Leftcoast Press.