S: TRIENNALE DI MILANO : Photo Essay JHU by Ann Del Pero
BC: The Triennale Museum, in a plan to develop and broaden its audience and membership, is working with the community to create outdoor sports and family events in the park behind the museum. Free Sunday exhibits and workshops for children complete the offer.
FC: TRIENNALE DI MILANO Museum Visit Photo Essay by Ann Marinelli Del Pero
1: Exploring Museum Professions AS.460.601.81.SU - P. Hecht Johns Hopkins University July 2012 Museum Visit Photo Essay Ann Marinelli Del Pero
2: The Triennale Museum in Milan, Italy is the place I chose to investigate for the photo essay assignment. This museum is located in the center of Milan on the outskirts of the large Sempione Park behind the Sforza Castle. I visited the museum on a weekday morning during a press preview of one of the temporary exhibits called “Casamatta” which was to be inaugurated that evening. Welcome to the Triennale di Milano!
3: Main Entrance to the Museum
4: Entrance lobby of the Triennale di Milano
5: Upon entering the museum, you are faced with a long wide lobby flanked by large signs to the left and right which introduce the current exhibits at the museum. Each sign contains the title of the exhibit, with a brief description in Italian and English and the names of those involved like, curator, and exhibition designers. The duration of the exhibit, price of the entrance ticket and eventual sponsors are also indicated on the sign. The next space is a multi-functional one that can be used for temporary exhibits, like the photographic one seen above, or as a conference space for special presentations or press events. In both cases, I see the work of the exhibition designer and exhibition assistants. The chief curator would be the person who gives the content and general input to the designers.
6: Coat & Bag Check Desk Temporary Press Desk | As you approach the desks to the left and right, it is not clear where tickets are sold, but looking carefully to the left you can see the coat and bag storage areas, so let’s try to the right for tickets. The Visitor Service staff and volunteers are in this area but it would be better if someone greeted the visitors and indicated where they should go.
7: Front Desk Operations: Ticketing and Membership Visitor Services and General Information WIFI - free service for visitors | Visitor services: The work of volunteers is most visible in a museum's public arenas - visitor services, and public programs - and often volunteers are the only people with whom museum visitors come in contact. (Glaser, (2008) p. 145)
8: T-Bookstore: The bookstore & gift shop at the museum has a large collection of exhibition catalogs, design & architecture books and magazines, design gifts and jewelry, posters and prints.
9: The Retail Manager is responsible for choosing and stocking the store with goods which are pertinent to the museum and is assisted by Marketing staff. Other staff include the Museum Shop staff which assists clients in their purchases. (Schlatter, 2008 p.90)
10: Museum Cafe' The museum café has been designed to make the Triennale experience even more inspiring and pleasant. Chefs in kitchen behind large window. Waiter & Barman preparing Italian expresso coffee.
11: The Triennale Restaurant The restaurant is open daily during museum hours and serves snacks, cold & hot lunch dishes, sandwiches and evening cocktails as well as a special Sunday Brunch. The seating in the restaurant is part of a design project which includes examples of Italian manufactured pieces from the 1960's to today. It gives the visitors a chance to try out each seat for comfort and style. Large labels on each chair give information about the manufacturer, designer, materials used, and date of first production.
12: Press Preview for CASAMATTA exhibit
13: Exhibit of the works of Sebastian Matta, Chilean painter & sculptor Watch a video of the set-up of the exhibit at: http://www.youtube.com/watch?v=uNoAdjeUCCI
14: Exhibit Designers & Preparators Exhibition staff & Maintenance crew | The Exhibiton Designer is " a key player in the exhibition program of any museum, he makes it all come together as the whole planning team wants it." The Preparators are "the backbone of the operation in completing the work that usually has been dreamed of, conceptualized, written, and designed by others." (Glaser, 1996, p. 94, 97) The Maintence & Custodian crew "keep the museum and its collections in good shape, cleaning, polishing, waxing, sweeping repairing, and often keeping at watchful eye for potential damage to objects and equipment." ((Glaser, 1996 p. 122)
15: Security Chief Fire Prevention staff Facilities Manager | Security Chiefs are "responsible for securing and protecting the museum’s building, collections, personnel, and on-sight funds from shops. . . establish security protocol for staff and when handling objects of any kind." (Schlatter, 2008, p. 92)
17: Curator of the "Casamatta" exhibit | The Curator "organizes exhibitions, including developing the themes, choosing objects, writing text, and overseeing the installation." (Schlatter 2008, p. 57)
18: Executive Director Director of the Museum “A major prerequisite (for a museum director) is a commitment to the ethical aspects of the profession as well as a thirst for excellence, the only aspect of elitism that is acceptable.” Paul N. Perrot, formerly Santa Barbara Museum of Art. “One needs flexibility, a sense of humor, and to be a people person as well as an object person. You have to be a person who enjoys variety, has natural inquisitiveness, and has an ability to enjoy learning different things.” Linda Thomas, Boston Museum of Fine Arts quotes from (Glaser 1996, p. 38, p. 63) | Art & Objects Handlers & Exhibition Preparators The Preparator/Art Handlers "install and de-install entire exhibitions including painting and constructing temporary walls and cases, placing labels, adjusting lighting, pack and unpack. (Schlatter 2008 p. 70)
19: Public Relations Officer Marketing Manger A Public Relations (PR) manager "promotes the activities and mission of the institution to the media, which today includes newspapers, periodicals, radio, television, webzines, social networking websites, and blogs." (Schlatter 2008, p. 89) “One needs flexibility, a sense of humor, and to be a people person as well as an object person. You have to be a person who enjoys variety, has natural inquisitiveness, and has an ability to enjoy learning different things.” Linda Thomas, Boston Museum of Fine Arts
20: Security Guard Museum Attendant "Every museum must protect its objects, its buildings its grounds, its staff, and its visitors. Alert. knowledgeable, well-trained, and responsible guards make the difference." (Glaser 1996, p. 122) The guards at this museum, unfortunately, are not very knowledgeable about the museum, its collections or exhibitions, but are more there as "watch-dogs".
21: Catering Staff for inauguration event For this particular event an external catering company was called in to set up for the dinner gala that was taking place that evening. The direction is probably given by the Facilities Manager.
22: Librarian - Archivist "The responsibilities of a contemporary Librarian and Archivist encompass a range of tasks focused on providing access to information and the preservation of he sources of that information." (Schlatter 2008, p.65)
23: Researcher - Information Manager This space is used both by the museum staff and by the public for research and consultation. The information manager "is responsible for facilitating the flow of information within the institution and between the institution and the public." (Glaser, 1996, p. 103)
24: Technology Officer The Technology officers are responsible for planning,installing, maintaining, and managing of the museum's computer network, including those used by the public in interactive exhibits. Art Handler Some Handlers have specialties, like working with computer interactives, or American Indian objects, or displaying three-dimensional objects.
25: What is a museum? Museums are infinitely diverse. Their common denominator is making a "unique contribution to the public by collecting, preserving, and interpreting the things of this world." (AAM Code of Ethics) This paper is dedicated to all those people who work there. “ One quality that I would call for everyone is to have the ability to solve problems, not to panic, not to procrastinate, not to dramatize, but to really develop the mature ability to analyze and approach problems in an intelligent fashion.” (p.64) "When you get a good match with a director and a board of trustees, with open channels of communication, you have a wonderful chance for a fine working relationship." (p.48) Wilhelmina Cole Holladay, The National Museum of Women in the Arts “I never regretted going into the museum field. It’s wonderfully satisfying, endlessly satisfying. No two days are alike. It’s like Alice in Wonderland.” Kenneth Starr, formerly Milwaukee Public Museum Sources; Glaser, J. R., & Zenetou, A. A. (1996). Museums: A place to work, planning museum careers (pp. 5–9, 10–32, 33-46, 290–295). New York, NY: Routledge. Schlatter, N. E. (2008). Museum careers: A practical guide for students and novices (pp. 9–16, 17-32, 33–46). Walnut Creek, CA: Left Coast Press. Triennale di Milano, website: (retrived July 9, 2012) http://www.triennale.it/en/