S: Through the Years... Charles Melton's Career
BC: You will always be our Academy Award Winner! | .....and the Oscar goes to Thom Matson best boss, confidant, friend !
FC: Through the Years... for Thom Matson Sales Vice President, Business Solutions Group/ Small Business Solutions Centers
1: Through the Years.... Memories of Thom's Career by friends, family and colleagues, | From 1st Level Manager at the Phone Center Store Mountain Bell Phoenix,Az to Sales Vice President, Business Solutions Group / Small Business Solutions Centers to... Retirement
2: Published: June 12, 2012 Published by: Rhonda Church AT&T Director Edited by: Loren Landeros AT&T- Assistant to Rhonda Church
3: To: Thom Congratulations on your retirement. Thank you for your dedication and inspiration to us all! A quote that describes how we all feel about YOU! Strange, isn't it? Each man's life touches so many other lives. When he isn't around he leaves an awful hole, doesn't he?- Clarence "It's a Wonderful Life"
4: 1981-1983 Mountain Bell-Phone Center Store Manager 1983-1985 American Bell and AT&T Information Systems- Staff Manager 1985-1986 AT&T International and AT&T Canada Contract Manager 19861988 Pacific Bell- Strategic Marketing Manager 1988-1990 Nevada Bell - Marketing and Sales Director 1990-1992 Pacific Bell - Business and Consumer Call Center Director 1992-1994 Executive Director Sales Agency 1994-1997 Executive Director Pacific Bell Video Services 1997-1999 Executive Director, Customer Sales Support Center 1999-2012 Sales Vice President Business Solutions Group/ Small Business Solutions Center | Thom's Work Time-Line
5: The Story Begins
6: Thom, Thank you for exposing me to the magic of Hollywood and the movie industry as a medium to fully explore my creative interests. I will always remember our very special date and FABULOUS evening walking the red carpet together attending the American Film Institute Gala, sitting behind Betty White! It is an evening I will always remember and is permanently etched in my memory. I also treasure the memories of our candid conversations over dinner and hope we can remain in contact by email until we can schedule our next dinner. You have made an indelible impression on my life and enhanced it in a very meaningful way and for that i am grateful. Your leadership over the years inspired many to achieve greatness and exceed their potential because of your encouraging approach and positive motivation. You encourage everyone to live each day to the fullest and you have left a tremendous legacy in AT&T. Remember me for my 5 Ps-- People, Passion, Persistence, Positivity and Performance. You are missed and will always be a treasured friend. Most Sincerely, Cathy Martine
7: Thom is on o those special people who leave a wonderful wake behind in every situation. Thom attacks life with a positive vengeance and wants to bring out the best from everyone in every opportunity. I think about the saying about a glass being half full or half empty. Thom can look at an empty glass and be thrilled that it is full of air and beg me not to look at the glass so narrowly and negatively. His work around building your personal brand is a wonderful example of his commitment to making people reach their full potential. As a tribute to Thom, I try to make every meeting a little more fun and every day a lot more positive. We have searched "Central Casting" from every studio on every continent and, as we would expect, there is no one who can read his lines, show his smile or make us feel the same. Thom, thanks for the memories. Lou Delery | It was my great pleasure to be able to work with Thom for 3+ years in RLBM. He was a mentor (always willing to provide advice), a teacher (always willing to share his knowledge and expertise), a motivator (always had a kind word to thank and recognize others), and a friend (always there when needed). These are the qualities I will remember most about Thom. These are the qualities that make him the FAB-U-LOUS person that he is. All the best and God Bless! Tom Hughes | Making | a Difference
8: Thom Strange, isn't it? Each man's life touches so many other lives. When he isn't around he leaves an awful hole, doesn't he? Clarence Oddbody Thom, There could not be a more perfect quote found than this one from your favorite movie, “It’s a Wonderful Life” to express how much the loss of you at AT&T means! I am so truly lucky that I was one of the people whose lives you touched. From the time I first met you when I was working as a Sales Manager in San Diego to the day you retired from RLBM – you have been my rock and my guiding light. There is no one that can ever replace you as a leader, as my boss or as my friend! I just realized that even my 2011 nickname, “Buffalo Gal” harkens to your favorite movie as I may have thought of it because of “Buffalo Gal can’t you come out tonight” used in the movie! Isn’t that funny? The FABULOUS memories are precious --- your creative and plentiful recognition (Matsongrams, for example) always made sure that everyone around you was caught doing something right. If we needed you to help us break through – all we had to do was ask you to pull out the “Matson Muscle”! Our songs were infamous --- at the GIIT, at the CWA Forums, when we entertained for Sales Agency and recognition events – Achy Breaky Heart ring a bell and Oh What A GIIT? You added a touch of class to everything – you are the Tiffany’s of Leaders --- rare and precious! Someone who can lead with heart and care about people as much as you do AND ensure that we never missed a target is one in a million! You left a legacy of lessons in life – both for me personally and for workA few of my favorites (and this really is just a few of the many”.. “It takes a village” “Be an owner, not a renter” “You are your brand, polish it” “Grow Winners” “It ain’t braggin’ if it’s true”
9: You and I shared so many wonderful times and philosophies – not the least of which is our love for animals. It was a very special thing to me that I also got to share in your love of Corki! | Thom It is with great pleasure (and sometimes frustration) that I now look forward to our remote connection with “Scramble with Friends”! Leave it to our AT&T technology and Apple ingenuity to connect people who should never be apart!
11: Thom Let me just end with a song – as how else could we do it and honor you (you may have to listen to it sung live, too borrowed from one of my favorite movies, “Camelot”: Matsonspot Each evening, from December to December,.... Before you drift to sleep upon your cot, Think back on all the tales that you remember Of Matsonspot. Ask ev'ry person if he's heard the story, And tell it strong and clear if he has not, That once there was a fleeting wisp of glory Called Matsonspot. Matsonspot! Matsonspot! Now say it out with pride and joy! Matsonspot! Matsonspot! Yes, Matsonspot, my friend! Where once there was a man who led with courage By six a.m. the e-mails all had flown Don't let it be forgot That once there was a spot For one brief shining moment that was known as Matsonspot.
12: Based upon Green Eggs and Ham Copyright 1988 Beginner Books. | On the occasion of his retirement San Ramon, California January 13, 2012 | Author’s note: This poem is best read aloud. Three words must be pronounced a certain way. “VOYAGE” – voi-ahzh (with a slightly French accent) “BON” – bawn (as in rhymes with gone) “Car-TE Blanche” – car-TAY-blanch (NOT with a French accent, but with a very American accent, as in rhymes with ranch.) By Robin MacGillivray
13: Thom is gone! Thom is gone! Gone is Thom! That Thom-is-gone! That Thom-is-gone! I do not like that Thom-is-gone! Do you like VOYAGE and BON? I do not like them, Thom-is-gone. I do not like VOYAGE and BON. Would you like them here or there? I would not like them here or there. I would not like them anywhere. I do not like VOYAGE and BON. I do not like them, Thom-is-gone.
14: Would you like them at Sea Ranch? Would you like them car-TE blanche? I do not like them at Sea Ranch. I do not like them car-TE blanche. I do not like them here or there. I do not like them anywhere. I do not like VOYAGE and BON. I do not like them, Thom-is-gone. Would you like them at a movie? Would you like them with someone groovy? Not at a movie. Not with someone groovy. Not at Sea Ranch. Not car-TE blanche. I would not like them here or there. I would not like them anywhere. I would not like VOYAGE and BON. I do not like them, Thom-is-gone. Would you? Could you? Travel afar? Like them! Like them! Here they are.
15: I would not, could not, travel afar. You may like them. You will see. You may like them! Oh, to be free! I would not like to be that free. Nor travel afar! You let me be! I do not like them at a movie. I do not like them with someone groovy. I do not like them at Sea Ranch. I do not like them car-TE blanche. I do not like them here or there. I do not like them anywhere. I do not like VOYAGE and BON. I do not like them, Thom-is-gone. Champaign! Champaign! Champaign! Champaign! Could you, would you, with Champaign? Not with Champagne! Not oh-so free! Not from afar! Let me be! I would not, could not, at a movie. I could not, would not, with someone groovy. I will not like them at Sea Ranch. I will not like them car-TE blanche. I will not like them here or there. I will not like them anywhere.
16: I do not like VOYAGE and BON. I do not like them, Thom-is-gone. Say! How about France? How about France? Would you, could you, in Paris, France? I would not, could not, in Paris, France. Would you, could you, on a train? I would not, could not, on a train. Not in France. Not with Champaign. Not from afar. Not oh-so free. I do not like them, don’t you see? Not at Sea Ranch. Not at a movie. Not car-TE blanche. Not with someone groovy. I do not like them here or there. I do not like them anywhere! You do not like VOYAGE and BON? I do not like them, Thom-is-gone! Could you, would you with a terrier? I would not, could not, with a terrier!
17: Would you, could you, if it were merrier? I could not, would not, with a terrier. I will not, will not, find it merrier. I will not like them with champagne. I will not like them on a train. Not in France! Not oh-so free! Not somewhere far! You let me be! I do not like them at a movie. I do not like them with someone groovy. I do not like them at Sea Ranch. I do not like them car-TE blanche. I do not like them here or there. I do not like them ANYWHERE I do not like VOYAGE and BON! I do not like them, Thom-is-gone. You do not like them. So you say. Try them! Try them! And you may. Try them and you may, I say. Thom-is-gone! If you will let me be, I will try them. You will see. Say!!!!!!!! I like VOYAGE and BON! I do! I like them, Thom-is-gone!
18: VOYAGE and BON with a little terrier. My, my, my! How could it be merrier?? VOYAGE and BON on a train. In Paris, France... With cold Champaign! So very afar.... And so very, very free. VOYAGE and BON are good, so good, you see! VOYAGE and BON at a movie. VOYAGE and BON with someone groovy. VOYAGE and BON at Sea Ranch. VOYAGE and BON car-TE blanch. VOYAGE and BON here and there. VOYAGE and BON EVERYWHERE!!!!!!!!!! VOYAGE and BON!! VOYAGE and BON!! Congratulations, Thom-is-gone!!!! | bon voyage, my dear!!! robin
19: Thom Matson | Thoughtful Honest Outgoing Motivational Magnetic Amazing Talented Smart Open-minded Noble | I miss you! Love, Hilary
20: Tom There are no words..How do you truly say thank you, to someone who has made such a profound impact on your life? Professionally and personally. I am very proud to say that I worked with Thom Matson, that I learned from his example, that I have seen the difference that he has made with so many people. I am proud to say that Thom Matson helped calm when I was not, that he made me smile when it was difficult, and that he made me laugh and appreciate it all. I am proud to say that Thom Matson will be a part of everything I do, and all that I accomplish, because he has helped me become the person I am. Most of all, I am very proud to say that Thom Matson is my friend, and that is the greatest gift we can give each other. Enjoy every minute of all that life has ahead for you. You deserve all of the best, and there are still many in this world who will be better for knowing you, and sharing time with you. Your friend for life Larry Tumbleson
21: Thom aka- Honey, baby, Blanche, we had so many names for each other over the years. Words cannot even express how much I miss you. I was so blessed to have you as my boss and my confidant, in my lifetime. I am glad we are still friends. There were so many things I learned from you over the years but one of the things that has stayed with me is: Be as good as your word. If you say you are going to do something do it. YOU also had a way of teaching not only me but anyone who has worked with you, to hit things running. When an email would come in we were taught to attack it..and to this day I can thank YOU honey, for having a small number of emails in my inbox because things get done super fast and accurately the first time. I don’t sit on anything because of you. You taught me so much in being as close to perfection as possible with all of my work. It is something I have taken with me to my new position and I love you for that. I know you are doing wonderful things in your retirement .so enjoy them all! And here is the picture that has followed me thru the years too with you right behind me
22: Thom, When I think of you, I always think of a presentation you gave some years ago about establishing/creating your personal brand. I took that to heart and have continued to work on my brand. But, more importantly, you set a FABULOUS example of how to create your brand and reinforce it with every interaction you had. When I think of your brand, I think of someone who is extremely intelligent, detailed oriented and driven. How else would you have performed at such a high level at AT&T without those characteristics? And, I think there may have been a few people who missed those aspects of your brand because they were mesmerized by just how FABULOUS you are. When I think of your brand, I think of someone who lit up every room he entered with style, pizzazz, energy and lots of love. How else would you have built such a loyal team of people to work for and with you over the years? And, I think there may have been a few people who missed those aspects of your brand because they were mesmerized by just how FABULOUS you are. When I think of your brand, I think of someone who was fierce, supportive and made things happened in the face of numerous obstacles along the way. How else would you have made such a mark on each and every person you met along your journey at AT&T? And, I don't think there is a person who has encountered you that has not been mesmerized by just how FABULOUS you are. Thank you for your example and your support. I wish JOY and HAPPINESS in the next chapter of your FABULOUS life! Abike Williams
23: Thom, When asked if I would like to write something for your memory book I thought to myself, finally I get the chance to tell him all the wonderful things about him that I miss. So here is sit and I'm at a loss for words. I don't know where or how to start. Because Thom I truly have so many fond memories of you. So I decided to do it the only way I know how, in true Matson Fabulous form. Here's my Top 10 list of the greatest Thom memories: 10. Thom's fabulous pictures of his home. I loved how Thom always found a way to incorporate a picture a picture of his home in his emails. Like the one of his picture of Elphaba over his fireplace. 9. The Cup of Life - Yes Thom I can't forget dancing to Ricky Martin's cup of life song that was re-written for our kick off. I was dancing with you along and Rhonda at our kick off in San Francisco. Ah good times Ü 8. Club 33 and Disneyland - I remember being new to the VASC and I won a contest where I was able to have lunch at Club 33 hosted by you. I took the best picture of you that day, however when you saw it you didn't quite like because you weren't smiling, you were very relaxed, without your glasses and kind of just posing like a model. Well I thought it was a great picture but you said, "oh no, I'm not smiling, I can't have that". 7. The airplane cookie story - I hope you remember this one. At one of our kickoff you told us a story about sitting next to a woman on the plane who kept giving you interesting looks. You were reading email on your Blackberry and started to eat the cookies you brought on board with you, or did you really eat your cookies??? Well you said after you finished the bag and she commented you realized you ate her cookies not yours. You thought you were reaching down into your bag but you were actually eating hers. I laughed so hard when I heard this story. 6. Kick off at the Bonaventure in Downtown Los Angeles - This kick off was a half day even in LA where you were the keynote speaker. After you spoke my sister who also works for the company came over to me and said I was sooo lucky to work for you. She said every time you spoke you were happy and passionate and you made her jealous she wasn't in our organization. I never forgot that, I was so proud and happy to know that I could say well I work under his organization. 5. Unwritten - Ok another kick off story. You were wrapping up your speech and you told us all to write our next chapter, then the song came on Unwritten by Natasha Bedingfield, I remember Abike and I jumping and singing along and dancing to that song. So that song will forever remind me of you. "Drench yourself in words unspoken Live your life with arms wide open Today is where your book begins The rest is still unwritten " - Natasha Bedingfield 4. Pictures of Corky - Who's not going to miss those cute pictures of Corky. 3. Thom's Top Oscar picks - What am I going to do without my Thom's movie picks for the Oscars. 2. Mr. Fabulous - Well come on this one is a given, you are fabulous. I remember going to my first kickoff as coach manager and sitting up front with Rose Montgomery Johnson and thinking Wow he is fabulous all the time clacking my clacker. Ever since then the word Fabulous is only used when speaking about You! And my Number One memory of you - Comes from another speech you gave and you told us managers to be relentlessly positive. No matter what, do not give up and stay positive. So I look at my reflection in the elevator like you did and I tell myself today is a wonderful fabulous day!! Congratulations again Thom, I wish you all the best, now in the word of Natasha Bedingfield, "Today is where your book begins The rest is still unwritten" faith acosta
24: My Wish for Thom Thom, I want to wish you congratulations on your retirement. I have truly enjoyed your visits to our office and thank you for spreading all that energy & wisdom throughout the office. It has always been a special treat, especially for me when we hear "Thom" is coming to Pasadena. Lastly, the most important thing I will miss is not hearing you ask everyone "HOW IS EVERYONE TODAY", and of course our response in a very loud and proud tone "F-A-B-U-L-O-U-S" Again thank you so much from the heart, for your support over the years and I wish you much happiness & joy. Regina Frierson | Dear Tom, You weren't suppose to leave till you provided me the Doctor's name that can prescribe me that Happy Pill you take. You are a good man, and we are going to miss your effervescent attitude, and genuine smile. Good luck to you in all that you do. Enjoy!!! Peace, love and respect, Rebecca Di Pietro | GOOD LUCK ON YOUR FABULOUS RETIREMENT VELDA CRIBBS PASADENA BOSSESS | Thom!! You were a breath of fresh air. I remember the joy and festivity you'd bring to our office whenever you would visit! Have a FABULOUS rest of your life !!!!!!! LOVE, XOXOXO Helen Esteves-Canez | Thom, Thank you for sharing your "fab-u-lous" smile and sense of humor. Your leadership and professional style has left a lasting footprint at AT&T and with me. I wish you all the best. Chris Hamilton-Muepo
26: Thank you for being you You are greatly missed! Sean & Herminia | Have a fantastic retirement onto a new adventure James-Tustin SBSC | Mr.Fabulous Candie | Every Time I see a mirror all I can think is FABULOUS! | When I started in May 2000 I was amazed you always remembered everyones name. There were 100 of us at the time, I learned from watching you, you can be beautiful without having a hard exterior. OH and the word FABULOUS Gigi Gibbons-Tustin | Thom, When I first met you I felt very uplifted. With your warm demeanor and grace, I've always wanted to do my best. Kimberly Stanford | Dear Thom, Thank you for everything you did for the Tustin office. You brought such enthusiasm and personally made everyone feel special. Have a FABULOUS retirement! Corinne Adamchack-Pifer | MR.Fabulous Candie | Thank you Thom for being such an inspiration! I always looked forward to reading your top 10 movie list every year. hi Corki! Herminia M.Simpson | One of the best fun times I remember with Thom was at Presidents Club at the Bacara Resort and Spa in Santa Barbara,CA. It was an awesome experience that I am proud to have shared with him. Tasha Phillips | My best memories are the small chats, the smiles and the priceless laughs. All of which have taught me to live, love and laugh often. Enjoy life! Kiesha Cheatham | Thom, THANK YOU! I never met anyone that can bring Sunshine to a work place the way you did! Thanks for being a GREAT leader! WE MISS YOU! Your Buddy Esme barrios (TUSTIN). | I learned: It is "OK" to call a VP Pumpkinhead! To start each day telling myself "It's going 2B a FABULOUS day"! L.Y.M.Y. S.R.F.H.
28: In life we read about great people. We print their life story, deeds and words. We use those tidbits of knowledge to define the things in life that represent greatness. I am fortunate to have been able to work with one of those great people and use him as a bar to strive for in my life. Thank you for being you Thom. Terry Ristau | Thom had a way of lighting up the room as soon as he walked in. I am lucky to have worked for such a charismatic and loving individual as Thom. I don't think words can explain how much he has meant to me over the years and I am so thankful for his leadership, friendship and support. Miss you Thom! Love, Holly | Dictionary Word: Thom (Noun) Definition: Kind, passionate, respectful, thoughtful and GREATLY MISSED! Nickname for Thomas, Origin: Used back to the date 1762 Kristine Martin | Mr. Fabulous!
29: Thom, There are many people who come and go during our lifetime, but only a few who make a lasting impact and change us forever. You are one of those special people who I think of as a trusted mentor and friend. Thank you for leading our organization with CARE, setting the example for me to follow. Much of my success is attributed to skills and characteristics I modeled after you. I continue to take care of my team and have FUN as much as possible:) My "Best Luau Mama" award still sits on my desk, and we still throw fabulous celebrations here in Tustin. Thank you for always being such a good sport over the years as we dressed you in wild costumes to fit our themes. Thank you for caring about my family and me personally! Thank you for some of the best memories of my career. I will always remember the Brown Bear Factory, events at Club 33, President's Club in Scottsdale and Santa Barbara, and playing laser tag in San Ramon! The pictures you took keep those memories alive! I wish you continued health, happiness and fun as you enjoy your future adventures in retirement! You were right... It is a Wonderful life! Always stay FABULOUS! Cyndi Hune
30: Thom it has been a FABULOUS 12 year with you. I hope you enjoy kicking up your feet, and those bright sunny filled days of retirement. I am wishing you all the best. | Thom it has been a pleasure working under you. You were truly a fabulous leader I wish you the best on your retirement and any new adventures. You will be greatly missed. Vanesia Moore | Tom I ALWAYS thought it was Amazing how you could remember everybody's name in every location. I can still recall the day, when you said. Baby I remember know your name and you whispered "It" in my ear; then you went on to tell me about my son and daughter; I could not believe it. I have always admired your F-A-B-U-LOUS ability to make other people feel appreciated and happy because you were in their presence. | Hello Tom; I always looked forward to you coming to our office, it was such a pleasure being a part of your organization. Remember the 3 day cruise what fun we had, it was FABULOUS.... I miss you, enjoy your retirement. God Bless, Gloria Cooksey | A message for Thom, I love you man!!! This is the best sentiment I can give a person that is so GENUINE. You are greatly missed already. Was just remembering the time we were almost kicked out of the "Cheesecake Factory" for being (High spirited). There's so much more I want to say. But know this...You are one GEM of a man and your mother raised you sooo well. I'll be looking for you at the Oscars. Hugs and Kisses from Toya and Linda.
31: My Favorite Thom Quote “Catch You Doing Something Good” | Favorite Times- Picking Thom up from Airport and enjoying that time to pick his brain! Best Moment – Receiving a personal call to congratulate for making Diamond Club for 2010 Results. Worst Moment - 1/6/2012 - Retirement announcement If I had 1 word to define Thom Impressive, awesome. magnificent, wonderful, incredible, fantastic, remarkable, spectacular, stupendous, superb, terrific, unbelievable, sensational, great, mentor, passionate caring, devoted, loving and .. FABULOUS!!!! | My Favorite Thom Picture
32: June 2012 Thom, I truly miss your inspiring leadership and contagious energy!! You are the Sales V.P. who made us all feel like a V.I.P Continue enjoying life at The Sea Ranch Christ Bullock San Ramon Small Business Sales Center | Thom One of the many fun times I remember was our monthly "Platinum Club" events at the Fly Trap Restaurant in San Francisco. The food was good, the company was good and we always looked forward to one of your original poems or songs!! Thank you for your passion, dedication and commitment. You are the one and only "Mr. Fabulous"!! Jacqueline Kimble | Thom I hope your retirement takes you on some FABULOUS new endeavors that will continue to let your light shine. You are truly missed and I wish you the best. Theresa Hill | "The King of Fabulous" Thank you for all the wonderful memories, thank you for teaching me to look for the good in every person !! You have taught me to be the best I can be everyday! Love you, Veronica Montelongo | "I have thoroughly enjoyed working with you during your last few years with AT&T! I miss your "fabulousness" at work and during our meetings. Best wishes to you, Hank, and Corki on your next chapter in life". Julie Lew
34: You and me Destined to different worlds We used to laugh all day Knowing you'd lead the way Sometimes you're crazyAnd we'd wonder why I'm such a baby Cause your new plan makes me cry Well there's nothing we can do We only wanna work for you You look at us, What's left to say We're gonna miss you and we can't get you to stay We won't dance, no we won't sing We truly love you And we can't get past this thing Well there's nothing we can do We only wanna work for you You can't call me a fool We only wanna work for you Take a walk with little Corki Out at Sea Ranch I say that view is great We ask you what you meant by? Thom said it's a long long string When once you pull it If we inherit a million bucks At sea ranch, we will meet We all hope to be so lucky We only wanna work for you Mr. Matson you're so cool We only wanna work for youYeah we're tangled up and blue We only wanna work for you You can't call me no fool We only wanna work for you We Only Want To Work For You!!! Rhonda, Hilary, Larry, Lynda, Alf
36: Thom, you have left Footprints on our hearts
38: Kansas City Sales Manager Team from the AMC and Small Business Team: From Left: Thom Matson, Leslie Mann, Jane Hennessey, Angela Cunningham, Kim King, & Lorrie Ybarra October 2009 | Kansas City Small Business Call Center Coaches and Sales Manager: From Left: Kim King, Chassidy Spaniol, Shauna Adams, Rhonda Jackson, Bob Crowley, Kim Gravatt, James VanRoss, & Thom Matson October 2009 | Kansas City Small Business Call Center luncheon From far left: Bob Crowley, Kim King, Chassidy Spaniol, Thom Matson, Kim Gravatt, & James VanRoss July 2011
39: Thom, I consider it a true privilege to have worked under your amazing leadership! Some of my fondest memories and thoughts of you include: * Our flight back from Dallas to KC where we "ALMOST DIED TOGETHER"! I recall you saying this made us soul mates and I considered it such an honor! * Your magnanimous personality!! You filled a room with joy just by being present! * The way you made each person feel like the most important one in the room no matter where you were or what you were doing! * Always leading by example! YOU made me want to be a better manager, leader and overall person! * I remember the prep calls with you for the Center Ops Reviews with Lou. You were so focused on helping us look our very best even when the numbers didn't always show the prettiest of stories! * Laughing and even crying together at our last conference in Dallas. You helped make me realize that being true to myself and not letting anyone make me feel any less was still who we are and not to forget it! Thom I have had the honor of working for some wonderful people in my career but few make the list of those that will have my love and admiration for a lifetime. YOU sir will have both for all of time! I wish you joy, happiness and success in all you do in life. Please if you are ever in Kansas City let me know and I will give you a tour of the new 9000 square foot home! LOL! I was going to try and find a picture of a mansion to attach and claim it was the house just to make you laugh but I didn't locate one! So you'll just have to come see for yourself the real thing!!! Here is my contact information. Please keep in touch as I will always think of you and wonder what exciting things you are up to next! Hugs!
40: Dearest Thom, Do you know the actual definition of fabulous? I was surprised your picture wasn't located on the dictionary.com site. . . but for any readers who aren't sure of the meaning here it is: almost unbelievable; astounding; legendary. These words, without a doubt, describe you, Thom. I've only experienced one corporate merger in my life and quite frankly, it wasn't fabulous. What I didn't realize at the time is how becoming part of a nationwide company would expose me to life-changing people. You're one of them. Although our time working together was brief, I learned so much from you. You taught me about my own personal branding. You took time to invest in me personally with your attention and care. I know you are a busy person, but sometimes I needed just a little-bit-of-fabulous-- I knew I could call you. I always hung up smiling - always! You always work to catch people doing something right. You're positive perspective has been a role model for so many. You made hundreds and hundreds of us feel special. People may not remember what you said or did, but we will always remember how you made us feel! What's a glass of wine without the wine? What's spaghetti without the sauce? It's like AT&T without Thom Matson - a lot LESS fabulous than it was with you. You are almost unbelievable, astounding, legendary. . . thank you for being FAB-U-LOUS | Sharie Escoe
42: Thom Congratulations and hats off to you on your retirement!! You should be proud of your accomplishments and the great legacy you leave behind here at AT&T!! I will never forget when I traveled with Chuck Smith to one of your centers in Reno. We landed and had a tour and meeting scheduled. Upon arrival at your center, you were greeted like a rock star...in the truest sense of the word!! They had made these little popsicle handle signs with your face on them and all the reps stood up and were cheering as you entered. It is the only time in my career, that I have ever seen Chuck upstaged and will never forget the day and experience. I often think about what type of leader would be held in such high esteem that a group of call center folks would raise the roof like that. To me, it is the benchmark of many of the things we talk about today in our business. Thanks for allowing me to share and keep that great memory with me!! Best of luck in the next phase of your journey. All the best, Rick Resnick. | Thom has a profound positive impact on people, teaching us all how to be FABULOUS in our own special way. When Thom speaks, everyone listens and his messages resonate. Thom was great about mentoring and developing employees. He taught me to think differently and find a way to stand out. He imparted many "pearls of wisdom" upon me and I will always carry them with me. In Thom's honor: He or She who earns the customer's broadband wins the race! Thank you Thom for your investment in your employees. We miss you! Sincerely, Tiffany Craft | I remember the first time I met Thom Matson. We had a kick-off meeting at 1010 where President Club winners were being announced. Out of no where all I could hear were these CLAPPERS . I said to myself.what in the hell. But there I heard it again, announcement after announcement. After a while I said to myself who is this group generating all this ENERGY. Soon thereafter I said to myself, I need to meet the leader of this dynamic team. Since then I learned of the GENORISITY that you have given to everyone at I was fortunate enough to work in your organization for a very short period and I’m so glad I did. I learned a lot about the business and expanded my skill set. I often wondered, HOW DOES HE DO IT ALL. How does he seem to remember so many people yet make “me” feel special as if we were child hood friends. Thank you for your kindness. Kimberly Hatten
43: I consider myself lucky for getting to work for Thom. His energy & enthusiasm are contagious. He leads by example. He has a genuine appreciation for diversity & values everyone on the team. He treated everyone as if they mattered & were the most important person he was talking to. One instance that stands out was on a visit to Kansas City. We had a recognition luncheon in the building cafeteria. Thom took the time to locate the gentleman that had prepared & served the food to thank him. Thom lives his beliefs. Thom inspired me to drive hard for myself and the results/numbers will be there. He made me feel like time spent working for AT&T was time that did not need to be filled with regrets, but rather something to be proud of. Time not wasted - but time well spent. I learned that where you are, is not as important as who you are. Take pride in your work, it is a reflection of you & your own personal excellence. Greatness is possible. Thom pushed me to be the best possible person, not just at work but in life. Congratulations from the entire KC AMC on your retirement, thank you for everything!!! I will keep shooting for FAB - U - LOUS!!!!!- Jane Hennessey | Every time I see a piece of paper wadded into a ball on the floor of the office I think of you Thom! Your stories really did impact people for the better! Michelle Anderson SDSAC | What I learned from Thom: If you treat people how you would like to be treated you can not fail. Terri J. Akers Telecom Auditor Tangoe | Thom, I had the opportunity to work in your organization under Jon Tan during my second rotation as an LDP in 2010. Although I was only in your organization for a short time, you certainly made a lasting impact on me and how I define great leadership. The way in which you put people at ease and maintained your approachable nature throughout your career is something I will never forget. I remember when you carved out an hour of your busy day to talk to me about my career. You talked about the importance of defining my brand. You pulled out a piece of loose leaf paper and a pencil and drew a rectangle, and a box in the upper right hand corner. You told me the rectangle represented my resume and the corner represented the part of my job that I do for me and to continue to shape my professional brand. You signed the paper and dated it and told me to keep it to remember the discussion. As I sit here writing this memory, that paper is staring back at me on the wall of my cube. It stays there as a reminder of so many things: to continue to shape my professional brand, to never forget to make time to mentor others, and that great leadership can have a lasting impact. On behalf of so many, thank you for finding time throughout your career to nurture others. You have had more of an impact than you could ever know. -Carrie McDermott-Johnson | Thom's words of wisdom
46: Thom, It’s been a long journey together and I am so happy for you in your life after AT&T. You left me many legacies but I hope you’ll find as one of the greatest compliments I often find myself mimicking “Thom behaviors” and asking myself, “how would Thom have handled the situation?”. All the best to YOU! Peter
47: Thom, There are very few people in my life who have made such an incredible difference in my personal and professional growth. You have been there through the highlights of my life as well as the difficult ones. I will always remember the joy and fun we had while going through those sales kickoffs, President's Club trips, agent events, and of course my 50th birthday party. I also will remember how supportive you were for me during my mom's illness and passing. Seeing you at the service meant a lot to me and this reinforced how special you are to me. Thank you for being a major part of my life. You've taught me so much about being a good person, caring about people, and being myself. You played one of the biggest roles in my life. Congratulations my friend on your retirement and start of a new fabulous chapter in your life. Your friend always, Erwin | "Bits of Yesterday, Pieces of Now" Working with you was like a breath of fresh air. Your Intellect, candor, wit and humor were the stuff that legends are made of. My fondest memory is when we were at The Bellagio Hotel in Las Vegas celebrating Super Excellence in the PSC. We had a private room and you were making a fuss over all of the honorees as had become customary for you. After a few minutes the waiter walked in and asked if we could be a bit quieter because we were disturbing the other guests. In your oh so fabulous way, you kept on going and recognizing the AE's. We were eventually asked to leave and had to forgo dessert. I love that you stuck to your guns and we all had a great time! I absolutely love that you joined my team and I on a boat ride around the Huntington Harbor and then to our wrap up party at a local establishment (AKA Bar). The fact that you gave me the blessing to leave and take a job in Northern California to be near my mom was a gift and testament to how much you care about people. You are a man for all seasons. I love and respect your ability to be yourself and accept the rest of us for who we are. We all know that your best days are ahead!!! All The Best, Cynthia Bullock | Dear Thom, I will always remember and appreciate the way you would ALWAYS offer a comforting smile during the presentations I made in various leadership team meetings. When we were in virtual meetings, where I could not see your smile, you would ALWAYS offer a comforting and encouraging comment. I will miss your inspirational presentations! Your words of wisdom will always live with me. You are the most human and open leader I have ever worked with. You helped me to feel good about what I was doing and how I was doing my job so many times. I truly appreciated your honesty. It was so very nice to know that I could go to you for a confidential conversation. I already miss you so much. You are truly a FABULOUS person! I know that you will have a wonderful life, which you truly deserve. Please keep in touch. Denise D. Williams
48: Throughout the different transitions AT ATT, we evolved together as one team | Thank you so much for everything you personally did to make the Chinese Business Center successful! We learned from you, Mr. Fabulous! Treat people the way you want to be treated Delight customers, Make money and Grow Winners
49: Dear Thom, Although working with you happened at the end of my career at AT&T it was certainly the VERY BEST two years of my career! Although I was scared to death to be your Assistant having heard what a workhorse you were, I LEARNED more from you and certainly had more FUN with you than any other boss in the previous twenty two years! Certainly too many FAVORITE moments to mention with you, but the one that stands way up on top was our Christmas on the Napa Wine Train experience!! SO MUCH FUN! I will never forget pacing in your office one afternoon telling you I couldn’t work for you any longer because I had just sent you to the wrong location for a conference. You came back with, and very calmly I might add, “PP, you’re not going anywhere, I would miss you too much, you just have to remember IT’S ALL ABOUT PLANNING!” I learned many things from you over the two years I sat out in front of your office at 4S304, but those four words will stick with me forever I’m sure! I LOVE you Thom Matson and MISS you more! THANKS FOR THE MEMORIES!!!!! HAPPY RETIREMENT BIG DADDY!!!!! Your Precious Princess | Seriously! A western conference with us riding stick ponies? You look FABULOUS in your Charlie’s hat! | “OH REYNA!!” | The THOM look we will NEVER forget!!! | My first Emmy experience with Thom! MAGICAL!
51: Top Ten Reasons why I am proud to work with Thom Matson: 1)He always thanks me for the big and little things. I feel so appreciated when a get a big red font Thank You note from Thom. 2)He actually reads my movie reviews and gives me his honest and knowledgeable opinion in return. It’s so much fun when he agrees with me. 3)The biggest file in my Outlook folders is my “Thom Matson” file. Some may say that that just means he sends a lot of e-mail I need to respond to, but I think it means that I have had lots of chances to interact with Thom. 4)He shows a genuine interest in my son, always asking about him and helping me talk through my parental dilemmas. (You may never know how much that means to me!) 5)Thom takes great pictures and loves sharing those pictures with his friends. Who would have imagined that Thom would have a 1988 picture of me – looking so darned young and thin?! 6)I will always be grateful for Thom’s coaching, in particular the great advice he gave me in regards to presenting at staff meetings, “Get in, get done, get out”or something to that affect! Hard to do, but very effective (and face-saving!) 7)He plays a mean game of Words With Friends, and even though he beats me by an embarrassing number of points each game, I always come back for more, just so I can play with Thom. 8)Thom is the master of the abeyance system. When he says, “Where are we on this?”, it doesn’t mean he forgot. He doesn’t forget anything! It means, “When will you get back to me on this?” Thom can rest assured that his legacy; that of the gentle (and not so gentle) reminder, continues on in the people who follow this same practice to this day, i.e., my boss! 9)Thom is a wonderful, FABULOUS client. He takes my coaching, his team follows directions, he includes me as part of the team, and he respects my opinion. The best part is that he tells my boss how much he appreciates me. That is what I call a valuable client relationship! 10)It means so much to me that even though I am one of a very large web of Thom’s contacts, he takes the time to be my friend. I flatter myself in thinking that maybe I’m one of his favorite people. Because he sure is one of mine! Thom, I will miss you more than words can say. We’ve been on the same planet for exactly the same amount of time (give or take a day!), and we have been in the same work orbit since 1987. I just never thought there would come a day, when Thom Matson would not be part of my daily life! It‘s going to be very hard to do this without you. To paraphrase Meg Ryan in Top Gun, “Gosh, I loved flying with you Maverick Thom, but I’ll do it anyway... without you. I’ll hate it, but I’ll do it.” And someday I’ll be where you are and I will understand how exciting this next chapter can be. You have truly earned this wonderful opportunity to focus on you and your loved ones. I hope we can stay in touch and remain a part of each other lives for years to come. All my best wishes, and tons of hugs - Love Susan Sprickman
52: Thom Matson is a man I knew a short time but felt like I was born knowing him. I consider Thom a kindred spirit; we both love foreign and independent films, good times with good friends, and laughing as much and as frequently as possible. Thom is someone you can whisper with and yell with in equal measure, meaning you can tell him your secrets or yell your achievements, and he would support you either way. Thom knew every employee by name, and took a couple pictures with them so they remembered his as well. I am sad to have lost Thom professionally after only working for him a short time, but I am thankful for the opportunity to know him. Luckily, I will always have my shirt to remind me of that time... Tiffany Lawson | June 2012 Thom, It is hard to put into words the impact that you and your leadership have had on me and on AT&T. I am so blessed to have worked with you and to become friends. Your energy, positive focus and follow through inspire me to be a better leader every day. I found a quote that reminds me of you and the type of leader you are and always will be. “ Watch your thoughts, they become words Watch your words, they become actions. Watch your actions, they become habits Watch your habits, they become character Watch your character, it becomes your destiny.” Frank Outlaw | Thank you for your inspiration, your leadership and your friendship. You are someone I know I will stay connected with long into the future. Sincerely Kathy McKim | Thom, you are missed for your leadership and also for your caring about the people around you, and never taking anyone for granted. I miss your infectious laughter. I miss your special ability to truly listen to people. I wish you fun, adventure and endless joy in your future. Louise Stimie | Tiffany & Lorrie
53: Here's my short blurb to Thom: The lessons I've learned from Thom are life lessons - not just how to be a better leader or a better AT&T manager, it is truly about how to be a better person overall. He is a true inspiration and a friend to many, regardless of rank or level which makes him even more likeable and real. Thom is the epitome of a motivational leader - not just through his boundless charisma, but by showing genuine care, concern and appreciation for everyone on the team. People respond to feeling important, like they matter - and Thom can make all of us feel and know that we were both of those things. On my toughest days, I always remember him telling us once, "when I get in the elevator in the morning, I look at my reflection and say 'this is going to be a FA-BU-LOUS day!'" and try to do the same :) Thank you Thom, and congratulations on your well deserved retirement! First time meeting Mr. Fabulous in Sacramento (Aug 2007) Oh how much younger and thinner I was back then! LOL BSST Team under Cherri Gurney (2008) Cherri Gurney team Club Elite Award (2008) San Ramon CSSC1 Club Elite Award (2008) I was having a difficult time finding older files of some of the fun activities and décor we would do in the call center when Thom would come for a visit but I did find a file we made of "Thom on a Stick". We would print these out, cut them out and glue them on popsicle sticks so we had a "sea of thom's" when he came to speak with us. BTW this had been created by our very creative - Rico Santos, Service Representative. Shizuka Suzuki Sr. Product Marketing Manager
54: Treat others like you’d want to be treated Bring brains, courage, and heart to everything you do (the “Oz Factor”) Surround yourself with the very best people Teaming is everything . . . it really does “take a village” Never lose your temper No matter how thin the pancake, there are always two sides Praise in public, punish in private . . . and never punish a learner Attitude is far more important in the long run than skill or experience Be proud of your successes, but never lose your humility Character counts Give more than you get The power of truly believing in others knows no bounds You can achieve any goal you dare to dream | Lessons I’ve Learned . . . By Thom Matson | This is a slide of Thom's lessons I still have printed out in my cube (no matter how many times I've moved cubes Shizuka Suzuki
55: Thom: I will always say you are the best VP that I EVER WORKED FOR! I loved your energy, focus and love for the people in our center and wherever you went. When you came to visit us, the Reps were energized and you made it VERY SPECIAL for them. Your kickoffs were always uplifting and I do not believe I ever saw you not be on your game in front of them. THANK YOU, THANK YOU, THANK YOU for being who you are and for always bringing your "A GAME". I could never energize my team like you could in a very short period of time and you always left this place with the Reps feeling FABULOUS about themselves! Thanks for sharing a part of yourself with us and for all the positive things you brought to their lives and to mine! A couple of my favorite Thom times in Fresno were.. 1. Your horse ride across our back lot (sure glad I did not know about your previous horseback riding experience!!!) 2. Peg's parrot on her shoulder that you did not see that squawked and scared the stuff out of you. 3. The Aids Memorial Garden in Golden Gate Park Some great memories Thom and I thank you from the bottom of my heart!!! FRESNO WILL ALWAYS BE FABULOUS because of you!!! Gregory Tallman
56: AMC | Thom & Bruce
57: Thom, It's been amazing to be located with you in San Ramon for so long, and you're a major part of our family. We miss you - not just your leadership, but your friendship. On top of that, you went to so many cool trips (Fisherman's wharf Scavenger hunt!) and holiday parties! YOU WILL ALWAYS BE FAMILY... NOT JUST OUR LEADER! What "Fabulous" Thom Means to the San Ramon AMC... Friendship Amazingly Based on Unbiased Leadership & Optimism with Unwavering Support The San Ramon AMC Brad Henderson | Thom, You were a boss that I considered a mentor and a friend. You were always willing to give advice and take time for all of us. I have laughed and said that you could make everyone seem like they were your favorite. But in all honesty, I always thought I was!! Tears still come to my eyes when I think of you and I can feel you in my heart forever. No one will ever take your place!! Congratulations on your retirement and I hope you enjoy the sunrises and sunsets over the ocean! Polly McCoy | Thom Matson is one of those people you meet in life that you love, admire, respect and aspire too.... Thom, events, sales kickoffs, planning meetings were always better and more energized because you were there! I remember one of your presentations at the 2006 BCS Kickoff that really stuck with me. Your leadership and energy is "one-of-kind" and you always walk the walk. Congratulations on your legacy and success. You will be missed but always remembered as FAB-U-LOUS!! Sincerely, Sherri Khan Words according to Thom..... Be An Owner Own Your Own Destiny Don't Be A Victim Work Hard Every Day Take On The Role Of A Lifetime! There is no one in the world better suited to play the role of you, Don't dream it, be it . . . Sherri Khan | Thom Matson - My favorite Vice President Thom: please don't tell my Vice President that!!!!! Thom, we survived the 2007 Joint Recording Committee and boy did we have some doubts about that. We worked hard together and always found a way to laugh at things, even when you didn't like the advice and counsel you were getting. We found ways to take the high road when we didn't always want to and you demonstrated high standards, commitment and your skills of persuasion. We survived the Attendance Task Force and had significant achievements. Now, let's get to the fun stuff...The Oscars, gossip, inside scoop, behind the scenes insight, gossip, movie reviews, fashion reviews, gossip, more gossip and juicy gossip!!!!! I hope you are having the time of your life at Sea Ranch and having grand adventures. I miss you and hope that all is fabulous, and think about you often. Enjoy every moment and I look at you now as my retirement role model. Jennifer Mulcahey | Thom, as if winning Circle of Excellence, for 2008 results, wasn't enough, imagine my delight and surprise when my wife and I walk into our room and find a handwritten note, from you, offering your congratulations. That card is still displayed in my office today, it's amazing that my favorite memory from that trip was your card. Thank you for being you, thank you for opportunity to work for you, and enjoy the next adventure!-Bruce Jones"
58: All the world’s a stage, And all the men and women merely players; They have their exits and their entrances, And one man in his time plays many parts. His acts being seven ages. At first, the infant, Mewling and puking in the nurse’s arms. Then the whining schoolboy, with his satchel And shining morning face, creeping like snail Unwilling to school. And then the lover, Sighing like furnace, with a woeful ballad Made to his mistress’ eyebrow. Then a soldier. Full of strange oaths and bearded like the pard, Jealous in honor, sudden and quick in quarrel, Seeking the bubble reputation Even in the canon’s mouth. And then the justice, In fair round belly with good capon lined, With eyes severe and beard of formal cut, Full of wise saws and modern instances; And so he plays his part. The sixth age shifts Into the lean and slippered pantaloon With spectacles on nose and pouch on side; His youthful hose, well saved, a world too wide For his shrunk shank, and his big manly voice, Turning again toward childish treble, pipes And whistles in his sound. Last scene of all, That ends this strange eventful history, Is second childishness and mere oblivion, Sans teeth, sans eyes, sans taste, sans everything. Jaques, As You Like It, 2.7.139-167
59: Thom Matson Be not afraid of greatness: Some are born great, Some achieve greatness, And some have greatness thrust upon them! Malvolio, Twelfth Night, II. v. 156-159 I’m sure that in the short time that you have left the corporate world for the peace and wonder of retirement, you have had a flood of memories amidst many heart-felt good wishes and testaments of gratitude. As I head into an increasingly empty SR (the White Elephant in the tradition of Basking Ridge!), I often think fondly of how it all began here for you and me, as you left the old AT&T and I left Michigan Bell, to join Pacific Bell, post-divestiture. Little did we know then that this Company would be metamorphosed into SBC and AT&T again. Yet in those early years, we not only connected so well with people like Toby Campbell, John Stangland, Maryella Poulos-Pegnato and us, but we also formed enduring friendships with Mike Patrick, mourned the loss of the late Paul Denn, Lily Heyen, and our beloved parents, & later followed our own personal and professional trails and commitments, and reconnected with GIIT, while still fondly staying in touch. Our on-going relationship has been a treasure! During this season of graduation speeches, I think about that rare person who, through his inexhaustible exuberance, compassion, and focus, was able to creatively visualize success on his own terms and follow his passion through the sheer force of his personality. It is no wonder that you so closely identify with the lead character, the Everyman George in It’s a Wonderful Life because you live a life so cognizant of the Six Degrees of Separation, the interdependency of people, and the indelible imprint we all leave on those we live and work with. As thrilled and envious as I am that you now have the freedom and abundance of time to follow your heart,to travel, plant, build, and love, I selfishly miss your encouraging embrace, your wit, your savvy advice, and your grounding. Most of all, I miss my charismatic special friend who taught us all how to triumph through adversity and change, and rise up to challenges with dignity, humor, creativity, and confidence. Dearest Thom, THANK YOU for being present in my life. You are a living legend, a marvelous role-model, and an eternal friend. Health and happiness! Chrysoula 6/6/2012
60: I have always felt that God blessed me by introducing me to Thom. We had so much in common – went to the same graduate school, had family in Arizona, endured parents whose mental capacities brought us lots of laughs and tears. In the 10+ years I worked for him, he guided me through a purposeful and fulfilling career. I am who I am because of him. Thom and I forged our bond sitting in the Burbank airport after a Sales Kickoff in Southern CA. You know how exhausted you are after they are over and you just want to get home. We arrived several hours before our flight with the hopes of catching an earlier one. When inquiring about the possibility, we unfortunately encountered one of the rudest counter personnel Southwest had the misfortune of hiring. She informed us that we could get on the earlier flight as it was almost completely empty, but that it would cost us more than our original flights to make the change. As we were prohibited by company policy to pay the additional fees, we tried endlessly to convince this woman to help us get on the flight. Now you know that Thom is neither bashful nor quiet when he wants something! But even his charm didn’t work and that flight left without us. A couple of days later, I sent a letter to Southwest complaining about this employee and our experience. I received an apology and a voucher for a free flight. Thom was so impressed with my persuasive negotiation skills that he kept on his staff for years. Thom, I miss working with you, but am glad we will be friends forever! Laurie Popovich
61: Thom, How do I take a couple decades of Thom memories and try to fit it into a few sentences? I don’t know but I will try. Let’s take a walk back to the beginning and that’s not in Sales Agency. It’s when I was in Industry Marketing at 500 Main in Orange. I was on the 10th floor and I always knew when something special was happening because the whole building would have this excited buzz. It took a long time before I realized the buzz was due to a person. After speaking with several Reps from the lower floor, I finally had a name.Thom Matson. The Reps just gushed about how wonderful Thom was and how everyone wanted to be around him when he was there. I found it so hard to believe one person could have such impact on so many people. (In a Call Center-how is that possible)? Fast forward a few years, and when I was promoted into Sales Agency. A few months later, I had a new Director and surprise, it was you Thom. I remember thinking how lucky I was to have you because of everything the Reps said about you. No surprise that it’s all true (and then some). I’ve worked for AT&T a very long time and you are one of the best Leaders I have ever known. Most people go thru life and never make a difference. Not only have you made a difference, but you’ve left a positive sign that you were here. I am so proud to be a part of your “Village”, and prouder yet to know you. You’ve created such a positive impact not just on my life, but many lives. I wish you nothing but the best for you, and I know the World is a much better place because of you. Love and Respect Sue Adams
62: Thom, Thank you for making 4CS a fun place to be. Your cheerful greetings in the morning brightened my day, EVERY DAY! You already made celebrating everyone’s birthday up here a priority and we all miss that now that you are gone (we especially miss the HAT!!!) Filling in for Penny gave me the opportunity to not only get to know you more on a professional level, but on a personal level as well. I treasured our talks about life and love and remember everything you’ve taught me: I will always try to live in the moment, I will always try to be in photos because I’ll never be the same me as I am today, and I will always take everything that life throws at me with dignity and grace. Thank you for being a FABULOUS mentor and thank you for being a FABULOUS friend!!!! Tracy Green | The Southwest AMC had just started reporting to Thom when sent me a congratulatory email with a photograph attached of him in front of pictures of Corki. We instantly bonded over Cairn Terriers. The first time Thom visited our office, there was a line of people waiting for the chance to meet him. When it was finally my turn, we started naming all the movies we could think of with Cairns in them. This is what I admire most about Thom. He has the ability to find a connection with everyone he meets and leaves a lasting impression. I always smile when thinking of him. Lorrie Ybarra | I had the privilege of working in Thom's organization for 8 years. During that time I was able to interact with him at multiple company and Sales Agency events. Thom would absolutely light up a room when he came in. All our Sales Agents just loved him. Not just because he was the life of the party, but because they knew he truly cared about the relationships we had between the members of the Sales Agency Program and the Sales Agents, and would always do the right thing for the program. I was also able to work with Thom on the rollout of Long Distance, which allowed me to see Thom in action during some very stressful situations. As I had expected, Thom was always decisive, and knew just what to do and say to get things done. I also saw he knew what to say if he was not pleased with something, or someone. I am glad I was never on the receiving end of that part of the meetings! Thom has to be one of the most positive, energetic, and dynamic people I have ever known. One of the best things I learned from Thom was when he talked about "polishing your brand". He discussed how there are certain brand names (like Nordstrom or Southwest) where when you hear it, you automatically have a good association. Thom said it was important to work on your own brand so that when people heard your name, they would have the same type of positive association. Great advice, and I have followed that path. I miss working with Thom, and will always have great memories of the time in the program. Wayne C. Guthrie | I will never forget Thom's smile! His presence and smile will light up any room. I will never forget the energy and warmth felt in our center when Thom came to visit Lubbock. For weeks and weeks after the visit, multiple Service Reps and Managers commented how Thom seems to really care about us as people. It's true, he does. Thom you will be greatly missed! My hope is to play a small part in carrying the legacy and you left behind. You are FABOULOUS Sir! With sincere admiration and LOVE, James Nickerson
63: Congratulations on your retirement from AT&T. This picture sums up my favorite time with you, (TSR and Red Wine). I worked for 33 years for the phone company and by far my best experience was when I had the opportunity to work for you in 1998. You are an amazing leader and truly care about your people. I will never forget how much fun we had at the kickoffs, and yes I agree that wearing that dang wig was the best idea.. What I am most grateful for is our friendship. It has been 14 fabulous years. Our trips to New York, even on crutches and of course TSR have been some of my best times. You are without a doubt a very special person. You really listen and you are always there for your friends and co-workers. I especially like that you take pictures so that when we are a bit forgetful we will always remember the MOST EXCELLENT times we have had. Love Always, Marsha | Thom Matson has a big personality that has a rippling effect across the world! I have never met a person who loves life and people as much as Thom! Thom was always there when I needed him professionally and personally; he would always make time for you even if was early morning or late at night. His leadership is infectious and many try to emulate; he always looks at a situation with a positive view vs. a negative. He is a great teacher who uses common sense has his guiding principles; I will always remember Thom telling me "keep it simple and be yourself...people will accept you for who you are and love you!" I live by those words today! I love you Thom and everything you have done for me!! Marianne
65: Thom, You are one of a kind. I truly appreciated that you took the time to listen to others and make them feel special. You knew everyone's name and I thought that was an amazing characteristic, but my favorite part of this is that I was always BABY. OK I know I was not the only baby for you but I was privileged to be one of them. You are nothing short of FABULOUS! You deserve all the wonderful things life and retirement have waiting for you. Love you more baby! Loren Landeros | Thom, Wishing You a Wonderful Life Ahead Congratulations for getting time for yourself! I have very fun memories of working with you. You were the “Leader” that I know other managers strived to be at Pacific Bell / SBC / AT&T. You always led with pride, commitment, care for others and high ethics! It was a real pleasure working with you during my tenure at Pacific Bell / SBC / AT&T! Now, you have all the time to do the things, you’ve always wanted to do. To live life as you wish! You are free to do whatever you wish! It’s now time to relax at “The Sea Ranch”! Wishing you the best for the new and wonderful phase of your life! Best Wishes! Bobbie Hurskin 6/12/12 | Leadership is the art of getting someone else to do something you want done because he wants to do it. Dwight D. Eisenhower Thom, I cannot count the number of times that you have come to me and have asked me to pull some type of data or run a question to ground. It is amazing that you make me want to do it for you. How many times flying up and down the coast of California on Southwest did I walk away with something more to focus on. You are a true leader and I know that wherever you maybe there will always be someone there who will follow. I am very happy that you know get to do all the things on your list. Enjoy each day! Jamie Nieblas
67: You see George (Thom), you've really had a wonderful life. Clarence-It's A Wonderful Life
68: I remember when Thom had his first visit to the Pewaukee call center. I had my center all in our main auditorium and Thom comes running into the room and just yells out "Is Pewaukee FABULOUS today!" and the amount of energy he put out in that session was just tremendous. In the MW region we were not used to that at all. Most leadership meetings were not high energy and was about what we needed to change and perform at a higher level than we were. Thom came it and showed us that you can have a lot of fun in what you do each and every day. That was the start of a big change in our call center culture. We were always successful, but felt beat down to attain those goals. Thom taught me that having fun is an important factor in driving employee satisfaction and improving our performance overall. If you walk around my office today, you will still see pictures on my reps desk of them with Thom. That is pretty powerful from the way I look at it. Thom touched so many people at AT&T in a positive way and helped to turn many of their lives around as well. Warren Mundschau | Thom it was a pleasure knowing you; such a high energy caring person. We met at the 2011 Kick off January 2011 in Dallas. You are such an accepting person and fun to be around with open arms and hugs! I wish you all the happiness and luck in the world. I will always remember that we share the same birthday, May 16th and will think about how you are enjoying your day! Sincerely, Michelle Tamras | I remember when Thom visited the Brecksville center we greeted him with a personalized Cleveland Indians jersey with his name on the back. He was so excited to be here, and brought an energy level that rallied all of our center staff to a level I've never seen in the past. To this day anytime we mention Thom's visit we can't help but smile and admire his passion for people, and they company he loved. Bill Bisco Jr | Tom, I know that your post AT&T life will be FAB-U-LOUS! Your ability to connect with individuals is a rare gift. I am amazed how you effortlessly make people feel worthy and valued. Every day I try finding some way to connect like you are able to do. It’s not always easy for me and I stumble while doing it, but the impact on me and everyone else is always worth the effort! Thanks so much for being a STAR and instilling in everyone you met that we are a “people business.”- Andre Paquette | Thom visited the Brecksville Center the first year I was a manager. He gave us his "Lessons I've Learned..." I have it hanging at my desk and read it all the time. It is such great words to live by both in and out of work. I've used these lessons as a foundation and share them with my reps and peers. Thom really helped to shape my management style and how I treat others. Thank you for everything Thom! - Samantha Groves | Thom, you've been my unofficial mentor for most of my 20+ years with the company. I've been inspired by you and your leadership. Thank you for always taking the time to speak with me. I will never forget you reaching out to me after I was reassigned from my director position. Your compassion is what sets you apart from the others. Best wishes to you at The Sea Ranch! Regards, Darrin | The phrase I remember from Thom is "oh my god, you're going to kill me!". We laughed and laughed while driving all around OH. I LOVED that Thom and I took a sandwich into a movie while in Columbus OH Stacey Marx
69: Bill Bisco | Bruce Jones | Candace Dubose | Erin Vance | Warren Mundschau | Reggie Clark | Andre Paquette | Sarah Smolarek | Sherri Breternitz | Leah Chitwood | Bonnie Raettig | Toy Stanback | Stephanie Hanson | Marcia Nash | Greg Koenigs | Andre Malone | Andrew Cramer
70: Great Memories “God created memory so that we might have roses in December” -Italo Svevo I made so many great memories during the time I was able to work for you. The first time I ever met you we talked about our Cairn Terriers and were instant friends. Who would have thought a few months later I would get to work for you and the memories would continue to pile up. Trips to Kansas City, Tulsa, Lubbock, and Corpus (oh hey, Joel) --- whatever. The best of all was the trip to your house for the 2011 planning session and the Matson Famous Lattes. I am thankful that we built such great memories. I ponder them often. One of the things I remember most is every time we were in the call centers I watched how you said hello and good bye to each and every employee. You made a point of making them feel so special and like they were the only person in the world. Oh yeah, don't forget about the time you came to my house.
71: Super Thom Thom you are most definitely Super Thom. You are willing to overcome any challenge that comes your way, willing to stand up for what's right not matter what others are doing or think ,and are the most positive person I have ever met. You are a great mentor and friend. I appreciate how you truly are concerned about me and my family. You taught me so much during the time that I worked for you. Words I live by each day because of you There are two sides to every pancake I can choose how I react to things Our people are truly our greatest assets You need to give more than you get You have to bring brains, heart, and courage everyday to work. All three are REQUIRED! Make an effort to catch people doing something good Say THANK YOU At the end of each day, take 5 minutes to think about 3 good things that happened that day Stay true to and believe in yourself Showtoons is not the way to spell show tunes Thank You Speaking of THANK YOU. Thank you for imparting your wisdom on so many lucky people who got the opportunity to work with you at AT&T. Thank you for being such a great boss. Thank you for allowing me to vent and reigning me back in to the task at hand. Thank you for being a great friend and mentor. Thank you for being you!!!! Enjoy your retirement. Only 8,319 days left for me!!!! Joel Lang
72: Thom Matson Fond Farewell to a Great Leader Dear Thom, What can be said about the man who so elegantly played the career role of “Master Sales Leader”... I reflect on the years of my career and the many people I have encounter along the way and I am hard pressed to find anyone who has left such an indelible impression. You are the person I have strived to become. You are the person who comes to mind during moments of jubilation, and the person who comes to mind when faced with the most difficult of situations. The example you set for the many who watched plays like the old movies you adore. On this, your swan song - I thank you for all that you stand for and all that you so willingly gave of yourself to guide and coach those who were so fortunate to have worked with you, beside you, for you, or within the ranks of your organization. | My memories of you are less about a singular incident or special moment, but rather a more comprehensive collection of all the extraordinary attributes you brought to the table no matter what the situation. Even on those rare occasions when you were less than your normally spirited and jovial self, you never faltered and you never broke character. Thom I will always hold you in the highest regards. I will always respect you for the great leader you are. I will always be thankful for all that you taught me, and I will always feel blessed having you as a friend in my life. This may mark the FINALITY of an incredible career, but you will always be FABULOUS and you will always be FONDLY remembered. You are truly one in a million! Michael Martellaro
73: Dear Thom, Congratulations on your retirement! I am thrilled that you are now enjoying the peace of Sea Ranch! I feel so honored to have the same Myers Briggs personality type as you! As one ESFJ to another, we connected on so many levels! ESFJ Warmhearted, conscientious, and cooperative. Want harmony in their environment; work with determination to establish it. Like to work with others to complete tasks accurately and on time. Loyal, follow through even in small matters. Notice what others need in their day-by-day lives and try to provide it. Want to be appreciated for who they are and for what they contribute. Thank you for all of the support, guidance, and encouragement you provided to me throughout my 10 years with Pacific Bell, SBC, and AT&T. And most of all, thank you for that same support, guidance, and encouragement you provided when I decided to make a change. That meant a lot to me. I wish you the best and all of the happiness one could imagine in the next chapter of your life! I am very fortunate to know you. Love always, Sarah Schwartz P. S. When you are ready to start your next endeavor, please hire me! P.P.S. Would one use nose plugs for sleeping or swimming?!Remember that?! | Thom, I enjoyed the brief time that I had to work with you. I fondly recall your positive and energetic banter with Lou Delery. I am forever grateful to you for allowing me the opportunity to support your team. The moment that stands out most in my mind is the discussion we had during my initial interview. I was SOOO nervous prior to our conversation. Once we began conversing you made me feel so comfortable that I completely forgot that I was being interviewed by you. My best interview ever!! So, thank you for being you. I will miss you greatly and I am forever grateful for the time I had to work with you! Deborah Portales
75: In 1998, I had the briefest conversation with a guy named Thom Matson on the recommendation of one of my colleagues. He was driving in his car and didn't have a whole lot of time to chat as he was on his way to a meeting. That would be the last "brief conversation" I would have with Thom. We have been talking at length ever since! I began working with Thom upon my promotion to Director in June of 2000. This was a match like peanut butter and jelly! Like Batman and Robin!! Like Mary Tyler Moore and Rhoda (I think I'm the "Rhoda"!). In my six years working with Thom, I learned how to be true to myself in every aspect of my life. I learned that being FABULOUS is a way of life and that it is truly "a wonderful life"! I learned how to utilize my skills and experiences to create a lasting brand. I learned how to be a true man and a solid leader in every sense of the word. Thom and I have had many wonderful experiences both inside and outside of work and while his journey has concluded at AT&T, our friendship keeps us bound beyond this chapter of our lives. He's my "Big Daddy-Sammy Joe'n-No-One Could-Have Possibly-Imagined-Sweet-Little-Baby-Jesus-Gary Collins"!! Love you, BD! Congratulations on your retirement and thanks for making such a difference in my life personally and professionally!! Randy Quebec
76: In my 35+ years working for AT&T, I had the good fortune to spend several of those years working for Thom Matson. He taught us all how to be good leaders. He taught us that we could achieve anything with hard work, determination, caring, and laughter. Thom created a culture within BCS that everyone embraced. From singing and dancing to endless photos, we all joined in and created success, and lasting friendships. Thom is one of the very few who has really made a difference in the lives of others. His legacy will live on, and create future leaders. Who will ever forget, "Today is gonna be a Fabulous Day"? I know that in retirement you will wake up everyday to a Fabulous Day! Enjoy the rest of your life, and continue to make the lives of all those you touch Fabulous! Don Paunovich
77: Bon Voyage !!
78: Prior Leadership Team | Sales Agency Group | Don,Rosa,Thom | Prior Leadership Team
80: There is always time to sing & dance
88: Thom & Robin
93: Top 10 Reasons For Missing Thom! | 10. Because there will be a huge gap in the entertainment factor at AT&T - who will write and perform the song and dance numbers now? 9. Because we will have to hire a professional photographer in the future as there is no one who can capture the moment on film better than Thom 8. Because things will just be a lot less FABULOUS - how could they not be? 7. Because we won't have anyone to ask an entire crowd: "How is everyone today?" 6. Because the Matson Brand is one of a kind - there will be a true gap in our work world without it there! 5. Because you made each and every person feel like they were the most important person in the world! 4. Because we will miss hearing about Corki and seeing all the photos 3. Because the Matson smile can light up any room 2. Because your friendship and support helped so many 1. Because as Clarence Oddbody said in "It's a Wonderful Life": "Strange isn't it? Each man's life touches so many other lives. When he isn't around he leaves an awful hole, doesn't he?"
98: Making a difference is hereditary! In honor of Thom's mom who started the Highland County Humane Society | Always in my heart no matter the season
99: Retirement Life at Sea Ranch | New