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OME History Book

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FC: OME Group Consultants Inc. 1993 - 2011

2: Frank Baylis Vice-President & Co-Founder Frank Baylis obtained his bachelor degree in Electrical Engineering from the University of Waterloo. Frank spent two years working as an Industrial Engineer and later production manager for Laborie Surgical. Frank is also a co-founder of Baylis Medical Co. and sits on the Advisory Board of the Life Science Advisory Board for DFAIT, Department of Foreign Affairs and International Trade, HTX- Health Technology Exchange, and CTS, Campus des Technologies de Sante. | Kris Shah President & Co-Founder Kris Shah is also a co-founder of Baylis Medical Co., a leading developer, manufacturer, and distributor of specialized medical devices. Kris advises on board of two privately held medical device companies, Trillium Medical Technology Association, Venture Lab and MEDEC. He holds a BSc in Electrical Engineering from the University of Waterloo. Kris and his wife reside in Mississauga with their three children.

3: OME Group Consultants: A Spin-off Success Story In 1990, two University of Waterloo graduates of Electrical Engineering, Kris Shah and Frank Baylis, developed a novel method radio-frequency generator and catheter to treat newborn babies suffering from pulmonary valve atresia disease, (commonly known as blue babies). While doing their research at Baylis Medical Company Kris and Frank looked for available funding sources that would allow them to maintain control of the business and continue to invest in R&D. They found such a program in Canada Revenue Agency's Scientific Research and Experimental Development Program (SR&ED). The SR&ED program became a corner stone they would use to transform Baylis Medical from a Canadian importer & distributor of medical devices to a Canadian developer, manufacturer & exporter of high-technology medical devices. Upon successful completion of their first SR&ED claim, Kris and Frank received several requests from colleagues, suppliers and other companies to assist them in preparing and filing their own SR&ED claims. Consequently, in 1993 OME Group Consultants was created to file the SR&ED claim of its sister company, Baylis Medical, as well as to support other companies in preparing and filing their own claims. By the end of 1995, OME Group had prepared successful Scientific Research and Experimental Development refund claims for over 25 clients. In 1999 the decision was made to accelerate the growth OME Group Consultants by no longer simply relying on only referrals from existing clients for new business. The vision was set out that OME Group Consultants would become a premium supplier of SR&ED claiming services to clients across Canada in all industries, while exceeding all statutory and regulatory requirements. Targets were defined for customer service, acceptance rates, and claim turnaround time. Rapidly OME Group grew to have 6 employees and 100 clients through networking and business development activities. By 2011 OME Group Consultants had grown to have 33 employees working out of three office locations in Montreal, Toronto, and Calgary, with over 400 research and development-minded clients.

4: ISO Certification | To ensure that the growth of the business happened in a controlled manner, without sacrificing any of the quality of the service, OME Group Consultants decided to formalize all its procedures and workflow processes into a quality system that would be certified to the ISO 9001:2000 quality standard. The ISO certified quality system standard allowed OME Group to continue to grow efficiently while maintaining its premium customer service. With it, the company built a reputation of consistently exceeding customer expectations of quality, expertise and processing efficiency.

6: Locations across Canada | From 1994 to 2004, OME Group operated out of 2 main offices - Mississauga and Montreal. In 2004 the decision was made to establish a presense in Canada's technology triangle and the Kitchener office was launched. In order to capitalize on opportunities in Western Canada, the Calgary office was launched in the fall of 2008 and was soon followed by the vitual office in Vancouver in the fall of 2009.

8: Head Office - Mississauga, Ontario | 2645 Matheson Blvd. E.

9: 2580 Matheson Blvd. E. | 5160 Explorer Dr.

10: Eastern Canada - Montreal, Quebec

12: In Memory of Alex Bitton

13: Our first manager in Montreal, Alex Bitton, was a person of great warmth and positive energy. Alex was one of those people who was naturally upbeat. He was a pleasure to work with and always made those around him happy. Alex was a big man who trained in Judo, and had fun play fighting with some of his colleagues. He was fast to play a practical joke and quick with a smile and laugh. Alex started with OME as a Technical Writer and was later promoted to Branch Manager. He worked at the company from 1998 to 2004. He left the company after 6 years to further his career with other opportunities. Sadly at the young age of 37, Alex died during the Haiti earthquake of January 12, 2010 when the hotel he was staying at collapsed. His memory lives with us, and though he had left the company a couple of years prior to the earthquake, his old OME clients called to express their sense of loss. Alex Bitton represented was one of the great people who worked at OME Group.

14: Western Canada - Calgary, Alberta

16: Current Marketing and Promotional Items

18: Past Marketing and Promotional Items

20: For the Children (FTC) Mission The OME Group For the Children committee will volunteer its time to positively impact youth, the leaders of tomorrow, by supporting their access to improved, universal education and by helping them to realize their full potential. For The Children The For The Children committee has identified some charities who match our own mission statement for the betterment of youth through education. Here are the two charities we are actively supporting: Free the Children and Breakfast for Learning. OME Group is working in collaboration with Kids Can Free the Children to financially support the Hhashi School in a rural village of Kwazulu Natal, South Africa. Since 2002 we have been raising money, first to build part of the school, then to install electricity. In 2004 we donated money to pay the enrolment fees for many of the children whose families could not afford to enroll them in school. This money is being used to support the basic needs for running the school, improve the quality of education, and allow disadvantaged children the opportunity for an education. In return these children have sent us letters, drawings, poems, and more. These items give us a little view of life through their eyes.

21: History: 2002: Built Part of School 2003: Installed Electricity 2004: Donated Bursaries Towards Needy 2005: Built Computer Room 2006: Completed Computer Room 2007: Construction of Vegetable Garden 2008: Kenya Project 2009: Built part of an All Girls’ Boarding School

22: Annual General Meetings | Starting in January 2004, the company grew to a size where employee from across the country would gather to discuss strategic plans and enjoy team building events at an offsite location. What was initially referred to as OME Day transitioned into our Annual General Meeting.

24: Team Building Events | Every quarter each office would take an afternoon away from the office to enjoy a fun afternoon of team building. Events such as picnics, go-carts, dragon boats, curling, bowling, the zoo, and even a bartending school were an excellent way to build our team spirit.

26: Client Appreciation Events | A company is nothing without loyal clients. OME Group was fortunate to have many long standing loyal clients throughout our history. Client appreciation events were held to show our appreciation for our clients | "Customer satisfaction is worthless. Customer loyalty is priceless." - Jeffrey Gitomer

28: "Coming together is a beginning. Keeping together is progress. Working together is success." - Henry Ford

30: Farewell Message: Over the past 18 years, we have been blessed to work with a series of outstanding, energetic individuals who have helped to build OME Group into a professionally run consulting firm that is recognized in its field across Canada. From our simple beginning, doing SR&ED claims for friends and colleagues, to seeing the company grow into a serious player in the field, we have taken great joy in building the company together with you all. Many of you joined the company straight out of university and have built a strong career with OME. Now new opportunities await you in a new organization. We have taken great pleasure in seeing you all grow, from learning new skills to becoming managers and business development experts. We are very proud of we have all accomplished together and we look forward to seeing the business continue to thrive albeit in another form. Please stay in touch and remember that we will be watching your progress from afar with pride. Kris Shah, Frank Baylis

31: Thank you to all those who have helped shape OME Group Consultants to what it is today! Mississauga: Abina Theiventhiran, Aly Pira, Amanda Martyn, Amanda Peel, Amita Rampal, Andrea McPhail, Ashley Cheng, Aurelie De Fayard, Blain Grindal, Breanne Stewart, Brendan Cunneen, Chris Chipman, Christina Trozzo, Christine DeSantis, Dharmesh Gandhi, Donald Martin, Ed Yoon, Emil Burca, Frank Zhang, Gautam Shah, Hang Kit Wong, Harinder Kang, Ian Campbell, Jaipreet Bindra, Jane Hartshorn, Janie Lim, Jas Banwait, Jason Hugh, Jason Patel, Jennifer Lorentz, Jennifer Mo, Jigna Shah, Julie Bond, Karen Piercy, Kathrene Duque, Kishore Seshadri, Manjit Kochhar, Marc Scoones, Martha Oner, Martin McLaughlin, Michael Plonka, Ming Chang, Mohammad Moosani, Natalie Welner, Naveed Kanji, Neel Bhatt, Nicola Gonsalves, Niki Efantis, Pawel Pawlowski, Priya Patel, Rajesh Kheterpal, Raji Swaminathan, Rebecca Tran, Ronneil Ramlal, Rosanna Falcone, Sandy Resendes, Sheila Henthorn, Snezana Djokic, Stephanie Roesler, Steven Su, Sudha Kalawon, Sumair Motiwala, Suman Bhamra, Susan Gallant, Susan Gropp, Todd Henry, Tony Bamrah, Tunde Otto, Wei Su, Xinlu Tan, Zilu Thangirala Montreal: Alexandre Bitton, Alisa Mina, Amar Idiri, Balaji Katlai, Chakib Hamdi, David Theroux, Georges Husson, Mark Maclean, Naomie Ceraqui, Naoufel Azizi, Nassim Bennacer, Patricia Bourcier, Robert Stivaletti, Rola Al-Mallah, Ryna Hadji, Soraya Khouadri Calgary: Andrea Moores, Arta Iranparast, Beth Haley, Dieter Krohmer, Jack Goodman, Janette Wittwer, Karen Piercy, Kevin Alto, Lorraine Mascarenhas, Marc Belgrave, Marcus Rocque, Mark Tisdall, Mohammad Mostafaei, Pawel Pawlowski, Rebecca Tran

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  • Title: OME History Book
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