FC: Image retrieved from www.artsmia.org
1: References Glaser, J.R., & Zenetou, A. A. (1996). Museums: A place to work, planning museum careers. New York, NY: Routledge Schlatter, N.E. (2008). Museum Careers: A practical guide for students and novices. Walnut Creek, CA: Left Coast Press. | Exploring Museum Professions Photo Essay at the Minneapolis Institute of Arts Sarah Kass 2013
2: "A visitor services manager is responsible for .. ensuring that visitors have a positive and educational experience." (Schlatter, 2008, p. 94) "Volunteers are increasingly independent and responsible for their own actions and their relations with the public." (Glaser and Zenetou, 1996, p. 148)
3: Visitors to the MIA are greeted by visitor services at the welcome desk and volunteers at the information desk. Here, guests can purchase memberships and tickets, make donations, and get directions. There is also a security desk where staff members and deliveries check in.
5: Work by the design & editorial and information & technology departments are present in the lobby. D&E creates maps and signs for wayfinding and promoting special events. There are also membership and self-guided tour brochures. IT provides computers with online directories for public use.
6: "The museum shop is often the first or last stop for the museum visitor." (Glaser & Zenetou, 1996, pg. 116) The shop is run by a retail manager and the café is contracted through an outside vendor.
7: The ArtsBreak Café, Museum Shop and Community Corridor are public spaces for visitors to socialize and recharge. Upcoming remodeling will include a new slow-roast coffee bar and a comfortable seating area with iPads.
8: The galleries are the domain of curators, exhibition designers, and the crew of handlers, and lighting technicians. Many galleries regularly conduct installation of new, temporary exhibitions. The African galleries are currently being redesigned by a contracted architecture firm. Some objects in the collection have a QR code that connects to an audio description from a curator. Curators also post special "newsflash" didactics to applicable works.
9: "The curator is directly responsible for determining and overseeing all policies and procedures regarding collections and loans; the care, preservation and academic interpretation of all objects..." (Glaser & Zenetou, 1996, p. 80)
10: Visitor services, security, docents, and education staff are visible personnel in the galleries. Visitor services sells special exhibition tickets and audio guides while a security guard monitors the galleries.
11: "Education and programs are blanket terms used for everything that impacts the museum's public." (Schlatter, 2008, pg. 34) Tours for school groups are organized through the education department and lead by volunteer docents.
13: "Museum libraries are an important source of information for staff, visiting researchers, and volunteers." (Glaser & Zenetou, 1996, p. 104) The MIA's Research and Reference Library is open to both staff and the public four days a week. Two librarians and one project archivist are on staff. Curators, docents, and art history students are common library patrons. Computers are available for conducting online research.
14: "Museum membership is an especially important function for the Development Department because it provides an active link to the local community..." (Schlatter, 2008, pg. 76) Development, membership, and audience engagement are generating ideas for the MIA's centennial in 2015.
15: Offices of curators, administrators, registrars, and conservators are located in the back of house. Marketing & public relations display museum press articles on a staff bulletin board. Design & editorial, media, and audience engagement departments display the MIA's iPad magazine which is a collaborative effort across departments.