S: Silver State In-Store Region 2013
BC: together we make a team
FC: Silver State | est. 2013 | In July of 2013, the Silver State In-Store Region, led by Ms. Amy Hurd, was established. The region was comprised of four districts, led by four amazing women: Central Las Vegas, led by Ms. Pam Allan Greater Las Vegas, led by Ms. Lissa Lawatsch Southern Nevada, led by Ms. Stephanie Gonzales and Reno, led by Ms. Meredith Williams. In addition to the above, this team was made even more successful by the support and guidance of the Region Operations Manager, Ms. Mitsy Henry and Performance Consultant, Ms. Tomika Hargett. The following pages are a testament to their leadership, their achievement, and defines what they mean to their colleagues and staff.
1: This book is just a small token of my appreciation and to commemorate our incredible journey as the Silver State Region. Whether you are new to this story or have been with me from the start, all of you carry a tremendous part of our success. I truly believe that we have exactly the right leadership in place to carry us forward and accomplish new benchmarks along the way. Every one of you hold a special place in my heart. I appreciate our relationship, your commitment to me and this company, and all that you do every day. I love you all. Let's make 2014 the best year we've ever seen! - Amy Hurd
2: Pam, How did I get so lucky to find you? You have been such a perfect choice to lead this team. You are admired, trusted, a true professional and an excellent collaborator. I know that I can always rely on you and admire the leadership you display every day. Thank you for all you do! - Amy Hurd | "A leader takes people where they want to go. A great leader takes people where they don't necessarily want to go, but ought to be." -- Rosalynn Carter Quote chosen by Maria Pilar Emilia K. Castro
3: Pam Allan | "The time is always right to do what is right." - Martin Luther King Jr. Quote chosen by Helen Senter
4: Great Leaders... Awaken minds. Bring people together. Communicate effectively. Dare to take calculated risks. Enlighten and empower. Foster collaboration. Give you tools to succeed. Help you do for yourself. Invite and encourage questions. Joyfully embrace diversity. Keep an open mind. Lead by example. Motivate with respect. Never give up on you. Open doors to new worlds. Put first things first. Quest to make learning fun. Recognize problems early. Share roles and responsibilities. Take time to explain things. Unwrap talents and abilities. Value everyone's input. Welcome mistakes as part of learning. Xceed expectations. Yearn to connect, not correct. Zest to make a difference. - Jorge Perez | "A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A boss makes work drudgery, a leader makes it interesting. A boss is interested in himself or herself, a leader is interested in the group." -- Russell H. Ewing Quote chosen by Maria Pilar Emilia K. Castro
5: If your actions inspire others to dream more, learn more, do more and become more, I'm glad that we have a leader with the qualities that inspire us to always get better. We Love you, Pam. - Ariana Rodriguez | "A humble heart always continues to grow and be loved by others" - Unknown Quote chosen by Chanelle Chargualaf
6: Lissa, I'm so thankful that we "found" each other way back when. You have been the rock and foundation of the Las Vegas market and were truly the turning point to getting everything on track. I love your candid nature and that you are the one willing to go against the norm to do what's right. Thank you for being my right hand through this whole journey! -Amy Hurd
7: Lissa Lawatsch
8: "Thanks, Lissa, for being an outstanding and inspirational leader!" - Vanessa Gordon | "Working with Lissa has been an amazing experience. Lissa has taught me what it means to be a true leader. Her ability to problem solve and work through difficult situations has helped me to grow in my career and excel far beyond what I could have done alone. Thank you, Lissa, for your support, caring nature and advice!" - Angie Kolb
9: "It is one thing to be a boss, another thing to be a mentor but a completely different thing to be a leader. We are proud to be led by a boss, mentor and manager like you." - Crystal Mealey | "Lissa: intelligent, kind, no nonsense, solution driven leadership with the eye on the prize while achieving results with unwavering integrity while simultaneously making a positive difference in others lives personally and professionally." - TJB "The best leader is the one who has sense enough to pick good men or women to do what he or she wants done, and self-restraint to keep from meddling with them while they do it." - Unknown "Lissa, I thought of you when I saw this." - Tito Santiago
10: Stephanie Gonzales | Stephanie, I just think it is so cool to see you grow from a new In-Store Banker into the great leader you are today. You are so positive and inspiring and most definitely were my final piece of the Las Vegas puzzle. Thank you so much for all of your hard work and dedication and for helping drive our success. -Amy Hurd
11: "Leadership is the capacity to translate vision into reality." -Warren Bennis Quote chosen by Jared Moser
12: "If your actions inspire others to dream more, learn more, do more and become more, you are a leader." -John Quincy Adams Quote chosen by Katie Claessens | Go Big or Go HOME!
13: "Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." -Jack Welch Quote chosen by Kerri Pedroza | "A great person attracts great people and knows how to hold them together." -Johann Wolfgang Von Goethe Quote chosen by Dwight Day | "A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. She does not set out to be a leader, but becomes one by the equality of her actions and the integrity of her intent." -Douglas MacArthur Quote chosen by Shannon Gullickson | "The supreme quality of leadership is integrity" -Dwight Eisenhower Quote chosen by Malcolm Morgan
14: Meredith Williams | Meredith, So to be the one DM that I didn't get to "choose", you sure are the perfect fit! It honestly feels like you have been with us all along. It has been so much fun getting to know you and to see all your great traits. You are professional, open-minded, optimistic and clearly have the respect of your team. I'm so happy you joined us and can't wait to see what huge piece of our future you hold. Thank you so much for all of your hard work. -Amy Hurd
16: "Meredith's positive attitude always makes coming to work enjoyable. She is a very caring, dedicated, and supportive individual. Always pushing people to their best. It is an absolute pleasure to have her as a boss." -Tammy Goicochea
18: Mitsy Henry
19: Mitsy, As I look back to where we started this journey, and everything that needed to be accomplished, I am just so grateful that you are the partner beside me every step of the way. I feel like we've grown together, and you have become someone I trust and look to for support. Thank you for all of your hard work in building the wonderful team we have today. -Amy Hurd
20: "Govern Yourself Accordingly."
21: You motivate your employees, you make tough decisions, you look after your team and you stick to the company's principles – Leaders like you, are rare and few! - Crystal Mealey, Helen Senter, Shannon Gullickson, and Lindsay Taylor
23: Tomika Hargett | Tomika, You are my wing-woman, my support and my friend. We have come such a long way and I sure couldn't have done it without you. You are so great with our employees and I know that my team trusts you and looks up to you 100%. Your professionalism and enthusiasm never wavers. Thank you for being such a huge part of our success! - Amy Hurd | Tomika, It has been great getting to know you over the last few years. I've enjoyed our brainstorming sessions, and I look forward to working with you more in the future! -Liz Karem | Tomika . . . You continue to maximize your leadership potential. And, for that, I am so proud of you! Your work around KDS and Small Business in 2013 was excellent! Thank you for all you do for the Silver State and for the PC/SM Team! -Todd Olson