BC: Exploring Museum Professionals Rachel Smilow March 20, 2013
FC: Photo Essay United States Holocaust Memorial Museum | Rachel Smilow
1: Security Responsible for protecting and securing the museum There are security guards stationed inside and outside the museum. Security personnel investigate potential criminal activity. All members are former military or secret service agents. Guards are all armed.
2: The museum has a gift shop and a kiosk near the exit of the building. Gift shop staff run both spaces and sell magnets, books, movies, posters, and even jewelry. They also sell reproductions of museum artifacts. The museum store manager works with the marketing department. (Schlatter, p90) | Museum Shop
3: Financial Officer Responsible for everything related to the infrastructure of the museum such as budgets, food and retail services, fundraising, marketing, public relations and visitor services. (Schlatter, p97)
4: Membership Manager encourages current members to increase their donation levels. Their main goal is to recruit and retain current members. (Schlatter, p77) | Membership and Development | Development Directors oversees and initiates all fundrasing activities. The departments work closely with the museum director. (Schlatter p75)
5: Development and Education | The children's tile wall contains over 3000 tiles completed by children visiting the museum in 1993 to remember the children who perished during the Holocaust and to express their wish for peace, hope and freedom.
6: Volunteer Coordinator Responsible for the development, organization, operations, and supervision of volunteers. Works with museum staff on all levels. (Glaser, p118)
7: Visitor Services Staff Supervises staff, and volunteers who are responsible for distributing tickets, exhibit information and other products to help visitors. (Schlatter, p94) | Facilities Manager Maintains the building facilities Keeps public spaces clean which includes the lobby, restrooms, and exhibits.
8: Exhibitions Preparator They have skills that are required for all kinds of museums. They are under the direction of an exhibit designer; they install museum exhibits and may assist with the design. (Glaser, p97) | Exhibition Manager Develops exhibitions, alongside the curator and educators to create exhibits which engage the museums audience and attracts new visitors.(Schletter, p62)
9: Visitors are given ID cards which were created from interviews done with survivors. The education department worked with the Department of Survivor Affairs. | The museum does professional development with teachers in different classrooms. | Education
10: Docent | Docents are usually volunteers, who are known as the voices of the museum. They give tours and talks about the museum. This docent is giving a tour on the architecture of the building.
11: Print & Publications | Marketing | Marketing Manager develops provisional strategies to reach groups and individuals. They are responsible for promotions and campaigns within the museum.(Glaser, p106) | The museum photographer works with the marketing,education, and the registrar departments.
12: References | Glaser, J.R. & Zenetou, A.A. (1996). Museums: A Place to Work: Planning Museum Careers. New York, NY: Routledge Schlatter, N.E. (2008). Museum Careers: A Practical Guide for students and novices. Walnut Creek, CA: Left Coast Press